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Client Support Specialist - International Voice
ConfidentialHyderabad / Secunderabad, Telangana30+ days ago
Job descriptionExperience : 2–6 years in client service / customer service or systems integration Skills : Strong communication (verbal and written), analytical, and problem-solving skills Shifts : Willingness to work in US shifts Education : Any Graduate / Postgraduate Experience with : US Payroll and International Voice Process preferred Be Yourself : A culture of equity, inclusion, and belonging Belong : Join any of our 9 Business Resource Groups Grow : Agile environment with many career progression opportunities Learn Continuously : Top-notch training and mentorship Health First : Best-in-class benefits starting Day 1 Well-being : Mental health support and wellness resources Give Back : Paid time off for volunteering Make a Difference : Join a company committed to DEI and community impact
What You'll Do :
- Be a Trusted Advisor & Problem Solver :
- Independently or as part of a team, assist clients using ADP's products and technology, solve time-sensitive issues, and provide solutions that make a difference.
- Build Relationships :
- Engage with clients via phone, email, or chat, striving to exceed expectations in every interaction.
- Educate & Recommend :
- Leverage your product knowledge to help clients understand the value of ADP's offerings and provide insightful recommendations.
- Organize to Thrive :
- Manage your day with structured prioritization, multitasking, and timely follow-ups to deliver great service.
To Succeed in This Role :
Why You'll Love Working at ADP :
Skills Required
International Bpo, Customer Support, Us Process, Customer Service, International Voice
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Client Support Specialist • Hyderabad / Secunderabad, Telangana
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