Key Responsibilities
Business Requirements & Documentation
- Collaborate with partners to elicit, analyze, and document business and functional requirements
- Develop and maintain technical documentation including SOPs, operational diagrams, and manuals
- Create process maps and flowcharts to identify inefficiencies and suggest improvements
- Maintain clear and actionable specifications aligned with project goals
Testing & Validation
Assist in the development of test cases and test plans to validate solution functionalityParticipate in User Acceptance Testing (UAT) and gather feedback for continuous improvementSecurity Integration & Training
Participate in training sessions to understand security standard practicesEducate users on security policies and procedures related to identity provisioningCollaborate with IT, HR, and security teams to integrate security into provisioning workflowsAgile & SAFe Practices
Collaborate with business partners, architects, and engineering teams to prioritize product backlog and release scopesFacilitate the breakdown of Epics into Features and Sprint-sized User StoriesClearly express features and ensure requirements are well understood by all stakeholdersDefine and ensure Acceptance Criteria and Definition of Done are metParticipate and advise in SAFe ceremonies including PI Planning, Scrum of Scrums, and Inspect & Adapt workshopsProvide ongoing feedback to ensure software development aligns with requirementsQualifications
Basic Qualifications
Bachelor's degree2 to 6 years of relevant experienceMust-Have Skills
Strong analytical and problem-solving abilitiesAbility to create clear and detailed documentation (e.g., process maps, specifications)Understanding of project management methodologies (Agile, Waterfall)Strong communication and collaboration skillsGood-to-Have Skills
Experience with IS SecurityProficiency in scripting and automation toolsIdentity Provisioning or Security Certification (preferred)Skills Required
Business Analysis, Requirements Gathering, Process Mapping, User Provisioning