Manager HRO

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager- HRO

Were looking for someone with strong work ethic and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting intellectually curious and creative individual comfortable operating in a fast-paced dynamic environment

Responsibilities

1)HR Admin Recruitment C&B

the team responsible for managing the Employee Services C&B administration & recruitment admin processes

adherence to SLAs as agreed for the respective processes

closely with quality team in identification and implementation of improvement ideas

coaching and mentoring to the team and manage client stakeholders

and resolve day to day issues & escalations if any by co-ordinating with the client team & Process owners

closely with client / Process owners to ensure that any process changes / updates are communicated timely to the team members in India

process performance and report out performance dashboards on a regular basis

2)Payroll

the team responsible for managing the Payroll team at Genpact

adherence to SLAs as agreed for the respective processes

and resolve day to day issues & escalations if any by co-ordinating with the Payroll team & Process owners

closely with Process owners to ensure that any process changes / updates are communicated timely to the team members in India

process performance and report out performance dashboards on a regular basis

Qualifications we seek in you!

Minimum Qualifications

Commerce Graduate (PG an added advantage)

MBA (HR)- Added Advantage

Preferred Qualifications / Skills

Exposure to Transition of a new HRO process is important

Delivers oral and written communications that have clarity and impact.

Should have E2E HRO knowledge

HR skillset and experience Advanced Knowledge of Oracle HCM

Should have managed a team Working experience in SOX controls; Responsible for both internal and external audits

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1