Company :
Marsh McLennan Agency
Description :
MMGS Insurance Broking (MMA Certificate of Issuance)
Pune Location
Analyst Insurance Operations (Grade B1)
What can you expect :
- Excellent exposure to complex & diverse insurance handling work.
- Opportunity to enhance insurance knowledge and understanding & build on client management skills.
- As a new colleague you will be provided with Business Overview / Insights in-depth process training roles & responsibilities overview expectations of various stakeholders to make you successful in this role.
- Within the first 30 days we expect you to gain good understanding of the role and requirement that it entails. Within 60 days attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support
What is in it for you
Holidays (As Per the location the final decision will depend on business requirements at that time)Shared Transport (Provided the address falls in accepted service zone)We will count on you to :
Process and self-Management :Contribute to achieve the Service Level Agreements (SLAs) Key Performance Indicators (KPIs) and business objectivesAdheres to Company policies and is in compliance at all times.Maintains performance standards.Updates reports based on predefined templates on a regular basis to ensure accurate entryMaintains a basic understanding of the core aspects of relevant Insurance and related legislationCompleting all training related activities when assignedCognizant of completing all assigned activities within the stipulated timeEnsuring all production targets are met in trainingEnsuring all production targets are met in BAU (Post training)Ensuring all Quality targets are met in trainingEnsuring all quality targets are met in BAU (Post training)Communicate status of work any issues with team managers and manager on timeSchedule adherence is a mustNo unplanned leavesReady to work in below shifts :Expected shift timing :
6 : 30 am to 3 : 30 pm
2 : 30pm 11 : 30pm6 : 30 PM to 03 : 30 AMYour hiring manager and HR will inform you the shift requirement for the team you are interviewing for.Compliance Regulatory and Procedural ResponsibilitiesEnsure that all statutory regulations and company procedures are followed to protect clients colleagues and the business interest of the companyAppropriate usage of Marsh Specialtys systems to monitor record and retain informationDemonstrate clear understanding of regulatory requirementsProactively ensures compliance with regulatory and risks frameworkAdheres to policies guidelines and operating proceduresKeeps own knowledge and expertise up to date and relevantIdentifies and evaluates risks appropriately. Recognizes how own actions impact on complianceWhat you need to have :
Prior years of work experienceGraduate in any streamFair understanding of Insurance Broking business and dynamicsGood command over spoken and written EnglishHave worked in Insurance Broking related service - US Certificate of IssuanceSuperior comprehension and articulation skillsAbility to prioritize and organize tasks work within stiff timelinesEye for detail and innovative mindsetBasic knowledge of MS OfficeWillingness to learn and adapt to changesWhat makes you stand out :
Insurance certification from The Institutes USAPost-Graduation / Certificate Courses in InsuranceAny prior experience on any insurance processWhile the above are basic requirements mentioned the role may not be limited to only these listed.
Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex / gender sexual orientation or expression skin color or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person
Required Experience :
IC
Key Skills
Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Retail Sales,Business Management,Outside Sales,Telemarketing,Insurance Sales,Medicare,Phone Etiquette
Employment Type : Full-Time
Experience : years
Vacancy : 1