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Business Analyst - Life and Health Insurance

Business Analyst - Life and Health Insurance

ConfidentialPune, India
5 days ago
Job description

Job Summary

We are seeking a highly skilled and experienced Business Analyst with 7-10 years of focused experience

in the life and health insurance industry, particularly in claims processing. Understanding the key KPIs

that drive claims processing is critical. The candidate will play a crucial role in bridging the gap between

business needs and IT solutions, contributing to the enhancement of our solution. The ideal candidate

will have a strong techno-functional understanding of the insurance product benefits, coverages,

claims rules, exclusions and fraud analytics and should know about Product Configuration in the

system. Having a comprehensive grasp of Medical Codes ICD, PCS, and CPT codes would be an

additional plus for this role.

Key Responsibilities

  • Collaborate with the Claims head, claims processing and provider management team to

gather and analyse business requirements related to claims processing.

  • Conduct in-depth analysis of the existing claims systems and processes, identifying areas for
  • improvement and optimization.

  • Previous experience in understanding and working with ICD, PCS, and CPT codes will be an
  • advantage.

  • Translate business requirements into clear and concise technical specifications for the IT
  • development team.

  • Understand and analyse the insurance product with respect to benefits, coverages, limits,
  • exclusions etc to analyse the configuration of the product in the Product Configurator

  • Create detailed documentation of business requirements, processes, and solutions.
  • Develop and document business process models to illustrate current and future states
  • Identify opportunities for process improvements and contribute to ongoing optimization
  • efforts.

  • Facilitate workshops and meetings with stakeholders to elicit and document requirements,
  • ensuring all relevant information is captured accurately.

  • Perform detailed data analysis to identify trends, patterns, and potential areas of concern
  • related to claims processing and fraud detection.

  • Develop and maintain comprehensive documentation, including functional requirements, use
  • cases, process flows, and data mappings.

  • Collaborate closely with tech teams throughout the development lifecycle to ensure proper
  • implementation of business requirements.

  • Assist in user acceptance testing (UAT) and provide support during the testing phase to validate
  • that the solutions meet the business needs.

  • Act as a subject matter expert (SME) on claims processing, offering insights, recommendations,
  • and expertise to support decision-making processes.

    Qualifications And Skills

  • Bachelor's degree in business, Insurance, Computer Science, or a related field.
  • 5-10 years of proven experience as a Business Analyst in the Life and Health insurance
  • industry, with a strong focus on claims processing and product underestanding.

  • Proficiency in claims rules, fraud analytics, and data analysis techniques.
  • Strong communication and interpersonal skills to effectively collaborate with stakeholders at
  • all levels of the organization.

  • Ability to translate complex business requirements into clear and actionable technical
  • specifications.

  • Proven track record of successfully delivering business analysis projects in the insurance
  • domain.

  • Familiarity with Agile or other project management methodologies is a plus.
  • Certification in Business Analysis (e.g., CBAP) is desirable but not mandatory.
  • Skills : business analyst,business requirements,health insurance,insurance,processing,business analysis,analytics

    Skills Required

    Data Analysis, Fraud Analytics, Claims Processing, Business Analysis

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