Job Summary
We are seeking a highly skilled and experienced Business Analyst with 7-10 years of focused experience
in the life and health insurance industry, particularly in claims processing. Understanding the key KPIs
that drive claims processing is critical. The candidate will play a crucial role in bridging the gap between
business needs and IT solutions, contributing to the enhancement of our solution. The ideal candidate
will have a strong techno-functional understanding of the insurance product benefits, coverages,
claims rules, exclusions and fraud analytics and should know about Product Configuration in the
system. Having a comprehensive grasp of Medical Codes ICD, PCS, and CPT codes would be an
additional plus for this role.
Key Responsibilities
- Collaborate with the Claims head, claims processing and provider management team to
gather and analyse business requirements related to claims processing.
Conduct in-depth analysis of the existing claims systems and processes, identifying areas forimprovement and optimization.
Previous experience in understanding and working with ICD, PCS, and CPT codes will be anadvantage.
Translate business requirements into clear and concise technical specifications for the ITdevelopment team.
Understand and analyse the insurance product with respect to benefits, coverages, limits,exclusions etc to analyse the configuration of the product in the Product Configurator
Create detailed documentation of business requirements, processes, and solutions.Develop and document business process models to illustrate current and future statesIdentify opportunities for process improvements and contribute to ongoing optimizationefforts.
Facilitate workshops and meetings with stakeholders to elicit and document requirements,ensuring all relevant information is captured accurately.
Perform detailed data analysis to identify trends, patterns, and potential areas of concernrelated to claims processing and fraud detection.
Develop and maintain comprehensive documentation, including functional requirements, usecases, process flows, and data mappings.
Collaborate closely with tech teams throughout the development lifecycle to ensure properimplementation of business requirements.
Assist in user acceptance testing (UAT) and provide support during the testing phase to validatethat the solutions meet the business needs.
Act as a subject matter expert (SME) on claims processing, offering insights, recommendations,and expertise to support decision-making processes.
Qualifications And Skills
Bachelor's degree in business, Insurance, Computer Science, or a related field.5-10 years of proven experience as a Business Analyst in the Life and Health insuranceindustry, with a strong focus on claims processing and product underestanding.
Proficiency in claims rules, fraud analytics, and data analysis techniques.Strong communication and interpersonal skills to effectively collaborate with stakeholders atall levels of the organization.
Ability to translate complex business requirements into clear and actionable technicalspecifications.
Proven track record of successfully delivering business analysis projects in the insurancedomain.
Familiarity with Agile or other project management methodologies is a plus.Certification in Business Analysis (e.g., CBAP) is desirable but not mandatory.Skills : business analyst,business requirements,health insurance,insurance,processing,business analysis,analytics
Skills Required
Data Analysis, Fraud Analytics, Claims Processing, Business Analysis