This job offer is not available in your country.

Assistant Key Account Manager - Virtual Bancassurance Hdfc

ConfidentialNoida

21 days ago

Job description

Prepare training material for New Phone Bankers

Certification / Motivation of Phone bankers
Timely Completion of training
Coaching callers based on quality scores for improvement
Training to improve sales

Daily / Monthly - Quality Evaluations

Ensure Quality Lead generation from the Phone Banker

Ensure regular monitoring of quality of calls and completion of monitoring within defined timelines

Timely feedback to caller

Collect customer feedback and review scripts regularly

Conducting Monthly certifications for the unit to assess product / process / system

Analyze the training requirements based on the feedback shared

Daily / Monthly - MIS

Prepare the Quality MIS

Ensure the MIS is published to the relevant stakeholders on time

Daily / Weekly / Monthly - Others

Assist in preparation of process notes or system requirements

Projects to improve overall lead quality

E. Skills Required

Technical

Good Knowledge of MS Office / MS Excel

Behavioral

Essential / Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising / Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Advance Excel skills

F. Incumbent Characteristics

Essential / Desired

Qualification : Graduation

Post-Graduation : Desired

Experience : At least 3-5 years of experience in call centre industry, in Quality / Training process. Any industry

Skills Required

Ms Excel, Bancassurance, Quality Assurance, Training

Create a job alert for this search

Key Account Manager • Noida

Related jobs

Promoted

Assistant Manager - CRM Operations

EmeritusDelhi, IN

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 30+ days ago

Promoted

SMC Insurance Brokers - Team Leader Manager

SMC Insurance Brokers Pvt LtdDelhi, India

Key Responsibilities : - Lead and manage a team of insurance professionals to achieve set performance targets and service level agreements (SLAs). Set, monitor, and analyze team ...Show moreLast updated: 21 days ago

Promoted
New!

Key Account Sales

AAEONmeerut, uttar pradesh, in

Established in 1992, AAEON is a leading designer and manufacturer of advanced industrial and embedded computing platforms. OEM / ODMs and system integrators worldwide.The company offers customized end...Show moreLast updated: 5 hours ago

Promoted
New!

Key Account Manager

Peters Surgical IndiaDelhi, India, India

Maintaining existing account revenues and identify new business opportunities in the selected procedural areas and maintain a strong sales generation. Responsible for selling total solutions to targ...Show moreLast updated: 8 hours ago

Promoted
New!

Portfolio Manager

Onemind Services LLCMeerut, IN

Portfolio Manager – Onemind Services.Supporting an Enterprise Customer Account.We’re looking to hire a Portfolio Manager to join Onemind Services and support an enterprise customer account.This rol...Show moreLast updated: 16 hours ago

Promoted

Retention Marketing Manager - Technical - Insurance

HirlyDelhi NCR, India

About the Role : We are looking for a seasoned Retention Marketing Manager with deep expertise in customer lifecycle management to drive engagement, retention, and loyalty for o...Show moreLast updated: 19 days ago

Promoted

Global Insurance Manager

HCLTechNoida, Uttar Pradesh, India

Global Insurance Risk Manager – HCL (Job Profile).At least 15 years of stable Insurance experience with a professional insurance education background. Global insurer or broker (Aon, Marsh, Willis, H...Show moreLast updated: 7 days ago

Promoted

Manager - Reinsurance Underwriting - Assumed Side

Spectral ConsultantsGurugram, India

Manager - Reinsurance Underwriting (Assumed Side) - Location : Gurugram | Onsite | 8-10 Years of Experience (4+ in Leadership) - We are seeking an accomplis...Show moreLast updated: 30+ days ago

Promoted

AFFLE - Assistant Manager - Ad Sales

Affle (India) LimitedGurgaon, India

Key Lead and manage the sales efforts focused exclusively on the Ad Tech industry, including programmatic advertising, DSPs, SSPs, ad exchanges, and related digital advertising solutions.Develop a...Show moreLast updated: 30+ days ago

Promoted

State Head - Bancassurance

iimjobs.com - MBA JobsGurgaon, India

State Head - Bancassurance Job Description : The State Head - Bancassurance is a senior leadership role responsible for the overall strategy and performance...Show moreLast updated: 30+ days ago

Promoted

Senior Manager - Revenue Assurance - BFS

A Client of Worldspace Search AssociatesGurgaon, India

Responsibilities : - Creating policies, procedures, and controls to mitigate risks and prevent revenue loss - Invoicing, analysing data, monitorin...Show moreLast updated: 30+ days ago

Promoted

Office Banao - Key Account Manager

SWASH TECH SOLUTIONS PRIVATE LIMITEDGurgaon, India

Job Description Key Account Manager (B2B Industry) About the Role : We are looking for a Key Account Manager (KAM) to manage a...Show moreLast updated: 12 days ago

Promoted
New!

Client Relationship Manager

Anand Rathi Insurance Brokers LtdDelhi, India, India

The Client Relationship Officer will be stationed at the client’s location and will be responsible for day-to-day servicing of the Group Mediclaim and GPA policies. The role involves close coordinat...Show moreLast updated: 8 hours ago

Promoted

AVP - Key Account Management

Vouchagram India Pvt LtdNew Delhi, Delhi, India

The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling,...Show moreLast updated: 23 days ago

Promoted

Key Account Manager (Relocation Opportunity)

IUXfaridabad, haryana, in

This role is responsible for managing key client relationships, driving account growth, and ensuring high satisfaction levels. Own and grow relationships with key accounts.Identify upselling / cross-s...Show moreLast updated: 19 days ago

Promoted

Affiliate Manager

BidshadeGhaziabad, IN

Bidshade is performance advertising Agency with offices in Singapore , Canada and India.Our innovative programmatic advertising solutions help publishers, brands, and advertising agencies achieve t...Show moreLast updated: 30+ days ago

Promoted

Virtual Relationship Manager

InsuranceDekhoNoida, Uttar Pradesh, India

Looking to kickstart your career in the insurance & fintech space?.We at InsuranceDekho are hiring Interns for the Virtual Relationship Manager (VRM) role under our Agency Channel for a 6-month pai...Show moreLast updated: 30+ days ago

Promoted

Manager - Reinsurance / Assumed Operations

Spectral ConsultantsGurugram, India

Job Title : Manager - Reinsurance (Assumed) Operations Experience Required : 8-10 Years (Minimum 4+ Years in Leadership Role) &l...Show moreLast updated: 30+ days ago

Promoted

Assistant Manager - CRM Business Reporting & Analytics

Talent IntegratorsDelhi NCR, India

AM - CRM Business Reporting & Analytics Role description : Market Ecosystems (ME) vertical is the central focal team that engages with all verti...Show moreLast updated: 30+ days ago

Promoted

Assisant Vice President - Specialty Insurance / Finance & Account Operations

TheThreeAcrossGurgaon, India

Job Title : Assistant Vice President Specialty Insurance (F&A, UWS & Claims Operations).Location : Gurgaon, India.Work Model : Hybrid | UK Shift.Industry : < / b&...Show moreLast updated: 7 days ago