Talent.com
This job offer is not available in your country.
AVP - Key Account Management

AVP - Key Account Management

Vouchagram India Pvt LtdNew Delhi, Delhi, India
22 days ago
Job description

Role Overview :

The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.

Key Responsibilities :

Client Relationship Management

  • Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
  • Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
  • Build long-term, trusted partnerships and drive client retention and loyalty.

Revenue Generation & P&L Ownership

  • Drive revenue growth through strategic upselling and cross-selling of products and services.
  • Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
  • Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
  • Account Strategy & Execution

  • Create and execute account plans focused on client growth, engagement, and service delivery.
  • Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
  • Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
  • Internal & External Stakeholder Management

  • Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
  • Lead internal business reviews and external quarterly / annual review meetings with clients.
  • Address escalations with prompt resolution and ensure high client satisfaction scores.
  • Reporting & Insights

  • Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
  • Deliver insights based on data analytics and client feedback to shape future engagement strategies.
  • Key Skills & Experience :

  • Proven track record in enterprise client servicing, key account management, or customer success.
  • Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
  • Strategic thinker with strong commercial acumen and experience in P&L management.
  • Ability to drive upsell / cross-sell revenue in complex enterprise environments.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Highly organized with strong project and relationship management capabilities.
  • Experience in working with cross-functional internal teams (product, tech, finance, legal).
  • Domain knowledge in fintech / Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
  • Qualifications :

  • MBA or equivalent post-graduate degree in Business, Marketing, or related field.
  • Bachelor’s degree in business, management, or related discipline.
  • About - Vouchagram India Private Limited (brand name - GyFTR)

    Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.

    We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!

    Create a job alert for this search

    Account Management • New Delhi, Delhi, India

    Related jobs
    • Promoted
    Sr. Business Development Manager || AVP || VP - IT Sales I Software Solution Sales (Hunters and Individual Contributors for US / Europe Market only)

    Sr. Business Development Manager || AVP || VP - IT Sales I Software Solution Sales (Hunters and Individual Contributors for US / Europe Market only)

    Damco SolutionsFaridabad, Haryana, India
    Business Development Manager || AVP || VP - IT Sales || Software Solution Sales (Hunters and Individual Contributors for Europe Market only). We are looking for hunters, builders and doers in IT / Sof...Show moreLast updated: 16 days ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Meerut, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Commercial Advisor

    Commercial Advisor

    kimbocorpMeerut, IN
    Commercial Advisor – Build Million-Dollar Holding Companies from Your Jurisdiction.Freelance with strong potential for retainer or fixed compensation. USD 3,000 to 20,000+ per month (performance-bas...Show moreLast updated: 30+ days ago
    • Promoted
    AVP – Complaint Root Cause Analysis

    AVP – Complaint Root Cause Analysis

    Top Investment BankNoida, Uttar Pradesh, India
    Role : Assistant Vice President – Complaint Root Cause Analysis Location : Noida | Industry : Banking & Financial Services | Level : Mid-Senior Key Responsibilities Analyze customer complaints to ident...Show moreLast updated: 4 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    SmartQDelhi, India, India
    We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requ...Show moreLast updated: 30+ days ago
    • Promoted
    AVP- Growth - Consumer Finance

    AVP- Growth - Consumer Finance

    DMI Finance Private LimitedDelhi, India, India
    Responsible for driving growth of.Installs, MAU, customer retention,.Growth Marketing Strategy & Execution.Develop and execute comprehensive product marketing strategies to drive X-Sell / Up-Sell of ...Show moreLast updated: 24 days ago
    • Promoted
    Vendor Management Implementation Specialist

    Vendor Management Implementation Specialist

    Cube Hub Inc.Delhi, IN
    Job Title : VMS (Vendor Management Implementation Specialist)- (Coupa, Workday, SAP).Work hours : 8 hours per day – 1 : 30 pm to 10 : 30 pm with 1 hr. Coupa VMS (Vendor Management System).FUT, SIT, coord...Show moreLast updated: 3 days ago
    • Promoted
    AVP / VP - Product

    AVP / VP - Product

    Kwan VenturesGreater Delhi Area, India
    Our client is a high-growth consumer technology company with a hardware + mobile app ecosystem that boasts significant DAU and MAU. With a passionate community of users, the company is now entering ...Show moreLast updated: 7 days ago
    • Promoted
    Key Account Manager- OEM

    Key Account Manager- OEM

    TotalEnergiesDelhi, India, India
    The incumbent will be responsible for the P & L of OEM business encompassing volume, Receivables, Contract Management and Business Growth. To conceptualize and implement business strategy for OEMs &...Show moreLast updated: 25 days ago
    • Promoted
    VP Sales / Operations – USA BPO / Outsourcing Services

    VP Sales / Operations – USA BPO / Outsourcing Services

    Confidential HiresDelhi, IN
    You are currently working as a Director / VP of Sales or Operations for a high margin service business that can be easily replicated with a proven US client Sales strategy and a service delivery team...Show moreLast updated: 7 days ago
    • Promoted
    Senior Investment Advisor - HNWI & Private Capital Relations

    Senior Investment Advisor - HNWI & Private Capital Relations

    Friendly Franchisees Corporation / Silver Star Real Estate LLCMeerut, IN
    Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a well-connected and relationship-driven.Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a we...Show moreLast updated: 30+ days ago
    • Promoted
    AVP / SR Manager For Wealth Management

    AVP / SR Manager For Wealth Management

    ConfidentialDelhi NCR
    Wealth Management Company in Connaught Place, New Delhi.The ideal candidate will be responsible for client acquisition, providing tailored financial solutions, and building strong client relationsh...Show moreLast updated: 8 days ago
    • Promoted
    AVP Business Development

    AVP Business Development

    LSI GroupGhaziabad, IN
    Merchant Banker with its pan-India presence, is a one-stop window of comprehensive services in financial advisory, engineering, resolution, and valuation. Our expertise spans Debt Syndication, Finan...Show moreLast updated: 23 days ago
    • Promoted
    Affiliate Manager

    Affiliate Manager

    BidshadeDelhi, IN
    Bidshade is performance advertising Agency with offices in Singapore , Canada and India.Our innovative programmatic advertising solutions help publishers, brands, and advertising agencies achieve t...Show moreLast updated: 30+ days ago
    • Promoted
    AVP & Regional Manager Banca & Affinity

    AVP & Regional Manager Banca & Affinity

    ConfidentialDelhi
    Incumbent will have to drive business from existing partners & also onboard new partners (BD + Sales).Work closely with middle management team of Partners for day-to-day business-related activities...Show moreLast updated: 8 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Miltenyi BiotecDelhi, India, India
    Drive sales process to meet or exceed sales and profitability targets.Conduct sales negotiations with technical users and procurement departments. Establish and maintain Strategic Key Account relati...Show moreLast updated: 17 days ago
    • Promoted
    Director / Associate Director, Commercial Analytics & Operations

    Director / Associate Director, Commercial Analytics & Operations

    KMK Consulting Inc.Meerut, IN
    Director / Associate Director, Sales Operations & Incentive Compensation.KMK is a leading global data analytics and technology consulting firm, dedicated to empowering leaders in the Life Sciences se...Show moreLast updated: 4 days ago
    • Promoted
    Key Account Manager – E-commerce Sales

    Key Account Manager – E-commerce Sales

    Studds Accessories LimitedFaridabad, Haryana, India
    Own and drive month-on-month business planning across primary and secondary sales.Develop GTM strategies and execution plans for new product launches across marketplaces. Track performance against b...Show moreLast updated: 23 days ago