Telecaller

Supernova Engineers Limited is a leading provider of captive power solutions, offering advanced products and services. Specializing in high-tech diesel gensets, our products cater to diverse markets including manufacturing, infrastructure, hospitality, telecom, banking, IT, entertainment, and government establishments.

Role Description

This is a full-time on-site role for a Telecaller located in Sola, Ahmedabad . The telecaller will be responsible for making outbound calls to potential customers, providing information about our products and services, and scheduling appointments. The candidate will also need to handle customer inquiries, update the customer database, coordinate with the sales team to update customer information and achieve the daily / weekly targets set by the management.

Qualifications

• Excellent communication and interpersonal skills
• Proven experience in tele-calling or customer service
• Ability to handle customer queries and provide accurate information
• Proficiency in using CRM software and MS Office
• Strong organizational and time management skills
• Ability to work independently and meet targets
• Fluency in English and Hindi; additional language skills are a plus
• Graduate degree required.

Skills Required

crm software, Ms Office