Simply Vyapar Apps - Head - Telesales

About Suvit

Suvit is a Surat-based technology-driven organization focused on transforming the way businesses manage their operations through intelligent automation and digital solutions. With a strong commitment to innovation and customer success, Suvit is rapidly scaling its presence across India and beyond.

Role Overview

We are looking for a dynamic and result-oriented TeleSales Head to lead, manage, and grow our telesales operations. The ideal candidate will be responsible for building and scaling a high-performing telesales team, driving revenue through strategic tele calling campaigns, and implementing best practices to maximize sales conversions.

Key Responsibilities :

• Team Leadership : Build, manage, and mentor a team of telesales managers, team leads and executives to achieve monthly and quarterly sales targets.
• Strategy & Execution : Develop and execute telesales strategies, scripts, and campaigns aligned with business goals.
• Performance Management : Monitor KPIs (calls, conversions, revenue) and implement data-driven improvements.
• Training & Development : Conduct regular training sessions to enhance product knowledge, sales techniques, and objection handling.
• Process Optimization : Ensure use of CRM tools for call tracking, lead management, and reporting.
• Collaboration : Work closely with marketing and product teams to align on campaigns, offers, and customer feedback.
• Customer Focus : Ensure excellent customer experience during the telesales process, handling escalations where required.
• Reporting : Present weekly / monthly performance reports and actionable insights to Proven experience (8+ years) in tele sales or inside sales, with at least 2+ years in a leadership role selling B2B Solutions in India
• Managed a minimum sales target of 20+ Crores annually
• Strong track record of meeting / exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to motivate and inspire a sales team to perform at their best.
• Proficiency with CRM software, Excel, and sales analytics tools.
• Strong problem-solving and decision-making abilities.
• Fluent in English, Hindi, and Gujarati (preferred).

What We Offer

(ref : iimjobs.com)