RPMG : Area Portfolio Manager - Recoveries

RPMG : Area Portfolio Manager

About Retail Portfolio Management Group

The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables / collections business of the bank

About the Role

The Area Manager handles multiple centers which handle the Risk-60 portfolio for Loans. The Area manager ensures maximum recovery and manages the portfolio as per the existing process. The Area Manager also ensures compliance with the audit procedures of the bank

Key Responsibilities

Tracking Recovery from the Write off Pool- product specific for respective Regions.

Customer Escalation management and Response within TAT, Structured review mechanism / Allocation Strategies / SMS Allocation / Billing TAT / Settlement conversion & Waiver%

Legal Filling, Coverage, Execution & Recovery across vintages.

Manage the team of Collection Managers and ensure achievement of the monthly recovery targets.

Ensure adherence to the set process and audit requirements in place.

Create a performance-oriented environment leading to high employee motivation and productivity.

Ensure that all staff are adequately trained on the products of the bank, processes, and various policies of the bank

Qualifications

Optimal qualification for success on the job is :

• .Graduation / Post-Graduation from a recognized institute
• .Min 5 years of relevant experience in NBFC / Banking industry

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Skills Required

Knowledge of regulatory guidelines and norms, Knowledge and understanding of collections and market dynamics