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RRSB Forex - Regional Manager

RRSB ForexChennai, India

15 days ago

Job description

Role Overview :

As a Regional Manager, you will be responsible for the overall performance, growth, and compliance of all branches within the assigned region.

You will lead and guide Branch Managers to achieve business objectives, drive strategic initiatives, ensure regulatory compliance, and foster a high-performance culture.

Key Responsibilities / KRAs :

Drive overall business performance across the region to meet or exceed revenue, profitability, and market share targets
Lead, mentor, and monitor Branch Managers and their teams to ensure consistent execution of business strategy
Develop and implement regional sales and operational strategies aligned with company goals
Ensure strict adherence to regulatory guidelines, internal policies, and audit standards
Identify new market opportunities, plan regional expansion, and develop effective go-to-market strategies
Monitor and analyze regional performance metrics, financial reports, and key KPIs to track business health
Conduct regular field visits to branches to assess performance, provide coaching, and resolve operational issues
Oversee budgeting, resource allocation, and cost management across the region
Establish and maintain strong relationships with key customers, business partners, and regulatory authorities
Drive customer experience improvement initiatives to maximize customer retention and satisfaction
Ensure timely resolution of escalations and implementation of corrective actions
Collaborate with cross-functional teams (Compliance, HR, Finance, Marketing) for regional growth and efficiency

Skillsets Required :

Proven experience (38 years) in managing multiple locations, preferably in financial services, retail, FMCG, or similar industry

Strong leadership and team management skills with the ability to motivate and develop people

In-depth knowledge of regulatory compliance and operational risk management

Good financial acumen with experience in budgeting, P&L management, and performance analysis

Excellent strategic thinking and problem-solving abilities

Strong customer focus and ability to build long-lasting business relationships

Ability to analyze market trends, competition, and implement actionable strategies

Effective communication and interpersonal skills

Hands-on approach with the ability to travel frequently for on-site branch support

Proficiency in MS Office and business management software (CRM, ERP)

Educational Qualification :

Bachelors Degree in Business Administration, Commerce, Finance, or a related field

MBA or equivalent postgraduate qualification is preferred

(ref : iimjobs.com)

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Regional Manager • Chennai, India