VOICE and Nonvoice

Roles and Responsibilities

• Provide exceptional customer support to clients through phone calls
• Handle customer queries related to products / services offered by Accenture.
• Resolve issues promptly and efficiently while maintaining a high level of professionalism.
• Collaborate with internal teams to resolve complex customer complaints.
• Meet performance targets set by the organization for quality, productivity, and sales metrics.

Desired Candidate Profile

Skills Required

Communication Skills, Excel, Crm