Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- Freshers And Any experience is FINE
- Should be Excellent in oral Communication
- Should be flexible in shifts
call kim@7829423175
call harshitha@7848820045
call monica@9886112583
Neha-7795311104
call hr Suman@7848820047