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Group Manager - OTC
ConfidentialNoida5 days ago
Job descriptionOwn end-to-end Project, Contract, and Invoice processing requests received from Project Managers. Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation. Work closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks. Assist Project Managers and Project Administrators in the preparation and analysis of monthly financial reports (Time, Revenue, and Billing reports). Ensure completion of straight-line revenue items. Recognize revenue as per SOX guidelines and report. Troubleshoot AR-related issues, manage resource scheduling and time administration. Support month-end revenue / accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts. Maintain accurate records to support the audit trail for assigned requests. Provide required information to support both internal and external auditors. Identify areas for improvement of processes to increase efficiencies. Assist and support the implementation of new systems and processes. Ensure that members understand the process end-to-end and maintain high-quality standards. Identify and implement areas for process improvement. Proactively escalate issues requiring intervention. Ensure availability of supporting documents for audits. Maintain relevant process maps and job aids. Monitor and contribute to controlling overall volumes. Share process knowledge and updates with the team. Provide report analysis support. Ensure structured training for new joiners. Ensure timely end-of-day reporting. Identify cost reduction opportunities. Assess risks / costs from process delays and escalate. Ensure compliance with Aon policies and procedures. Maintain timely communication with customers. Create adequate process backups. Participate in team initiatives / events. Conduct one-on-one meetings regularly. Share ideas and seek clarification. Support team activities and best practices. Build good relations with internal and external customers. Work on team development. Support compliance initiatives. Ensure team morale remains high. Respond to customer communications promptly. Lead process improvement initiatives. Provide internal and external audit support. Attention to detail and inquisitive mindset. Ability to meet deadlines and handle multiple priorities. Excel expertise; knowledge of Power BI, Tableau preferred. Understanding of Order to Cash Cycle and basic accounting. Data organization, analysis, and reconciliation skills. Ability to work independently with minimal supervision. Financial data presentation and analysis. Effective communication in person, via email, and phone. Comprehensive benefits package. Agile, inclusive work environment. Two Global Wellbeing Days annually. Flexible workstyle through Smart Working model. Continuous learning culture.
GENERAL DESCRIPTION OF THE ROLE
- Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests.
- Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes.
JOB RESPONSIBILITIES
RESPONSIBILITIES / AUTHORITIES
Operational
Financial
Aon / Customer
People
Others
SKILLS / COMPETENCIES REQUIRED
HOW WE SUPPORT OUR COLLEAGUES
Skills Required
data reconciliation , revenue recognition, Excel, Financial Reporting, Order To Cash, Invoicing
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Manager • Noida
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