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IND Consultant I - OTC

IND Consultant I - OTC

ConfidentialNoida
5 days ago
Job description

GENERAL DESCRIPTION OF THE ROLE :

  • Provide quality service within agreed timelines in handling Project, Contract, and Invoicing-related requests
  • Ensure a high level of Aon satisfaction in Contract to Invoicing lifecycle processes

JOB RESPONSIBILITIES :

  • Owns end-to-end Project, Contract, and Invoice processing requests received from Project managers
  • Set up projects and contracts, calculate volume upload requirements, troubleshoot revenue and invoicing issues / prepaid reconciliation
  • Works closely with Aon Project Managers on their requests for any open clarifications or queries to ensure timely completion of tasks
  • Assist Project managers and Project administrators in the preparation and analysis of monthly financial reports (like Time, Revenue, and billing reports) for Aon management
  • Ensure completion of straight-line revenue items
  • Recognizing revenue as per SOX guidelines and report
  • Troubleshoot AR-related issues, manage resource scheduling and time administration, support month-end revenue / accrual and research / month-end misses / Shell contracts / missed revenue, and track expired contracts
  • Maintain accurate records to support the audit trail for assigned requests
  • Provide required information to support both internal and external auditors
  • Identify areas for improvement of processes to increase efficiencies
  • Assist and support the implementation of new systems and processes as directed
  • Responsibilities / Authorities Operational :

  • Ensure that the members understand the Process End-to-End performance on the agreed process deliverables and maintain high-quality standards
  • Identify and implement areas for process improvement
  • Proactively escalate issues to the supervisor / manager that require intervention / clarification from senior leadership
  • Ensure all the supporting documents are available to support the Audit
  • Ensure that all the relevant process maps and job aids are completed and in place for all the processors
  • Monitor and contribute to keeping the overall volumes under control
  • Share process knowledge and new updates with the team as required
  • Provide support in terms of analyzing and understanding system reports
  • Ensure that structured process training is in place for all new joiners
  • Ensure that end of the end-of-day report is sent to Aon
  • Financial :

  • Identify areas of cost reduction by Process Improvements [Work and Nonwork related]
  • Assess risks / costs associated with process delays and timely escalate the same to the leadership team
  • Aon / Customer :

  • Ensure compliance with the Aon's policies and procedures
  • Ensure timely communication with customers
  • Create adequate backups
  • People :

  • Participate in Team Initiatives / events
  • One-on-one with team members regularly
  • Share ideas and seek clarification
  • Support center sponsored Team Activities
  • Sharing best practices - (leverage the knowledge across teams)
  • Create good relations with internal and external customers
  • Working on the development of the people on the team
  • Others :

  • Compliance initiatives
  • Ensure team members maintain high morale
  • Emails or any other communication from the customer is to be responded to promptly
  • Lead process improvement initiatives
  • Provide Internal & External Audit Support
  • SKILLS / COMPETENCIES REQUIRED :

  • Attention to detail and inquisitive mindset
  • Ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately while working in a fast-paced and vibrant environment
  • Excel expertise and preferable knowledge of reporting tools like Power BI, Tableau
  • Understanding of Order to Cash Cycle and basic accounting skills with work experience would be an advantage
  • Ability to organize and analyze large volumes of data, and perform data reconciliations of revenue and billings
  • Ability to work independently, with minimal supervision, under tight deadlines
  • Ability to organize financial data and present clear and concise analysis to senior executives to enable invoicing decisions
  • Ability to effectively interact with both internal and external contacts in person, by e-mail, and by phone
  • Skills Required

    Power Bi, Audit Support, revenue recognition, Excel, Financial Reporting, Order To Cash

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