BPO ASSISTANT MANAGER ( OUTBOUND SALES )

Job Overview

We are seeking a dedicated BPO Assistant Manager for Outbound Sales. This is a full-time, mid-level position based in Delhi. The ideal candidate will possess 4 to 6 years of work experience in relevant fields, handling customer interactions and driving sales efforts effectively.

Qualifications and Skills

• customer relationship management proficiency with the ability to effectively manage interactions with clients and ensure satisfaction (Mandatory skill).
• proven experience in direct client interaction, demonstrating confidence and clarity in communication with clients (Mandatory skill).
• demonstrated expertise in outbound marketing, capable of formulating and executing marketing strategies to drive sales growth (Mandatory skill).
• effective team leadership skills to guide and motivate a diverse sales team towards achieving objectives.
• competence in sales management, ensuring the drafting and execution of successful sales strategies.
• proficiency in account management, overseeing customer accounts to meet and exceed retention targets.
• exemplary communication skills necessary for negotiating deals and maintaining client relations effectively.
• strategic thinking ability for developing and implementing innovative sales strategies tailored to market demands.

Roles and Responsibilities

Experience

Skills Required

Outbound Marketing, Strategic Thinking, direct client interaction , Customer Relationship Management, Account Management, Sales Management, Communication Skills