Branch Manager

Company Description

FinBank, the neobank and fintech division of JAYSKAY Financial Services, is on a mission of "Digital Banking for All." With cutting-edge technological innovations, we cater to the diverse financial needs of retail customers and MSMEs. Our focus is on providing secure, efficient, and inclusive financial services, customized to improve coverage, accessibility, and customer satisfaction. Operating from the customer's perspective, we offer diverse asset allocation options and tailored wealth management services to meet varying financial conditions, risk tolerance, and investment needs.

Role Description

This is a full-time hybrid role for a Branch Manager located in Chennai, with some work-from-home flexibility. The Branch Manager will oversee daily branch operations, manage staff, ensure customer satisfaction, and drive branch performance. Primary responsibilities include developing business strategies, achieving branch targets, monitoring compliance with regulations, and handling customer queries and complaints. The Branch Manager will also be responsible for staff training and development, financial reporting, and fostering a positive work environment.

Qualifications

Experience in branch operations, business strategy development, and staff management

Strong understanding of financial products, wealth management, and asset allocation

Proficiency in compliance, regulatory requirements, and risk management

Excellent customer service, communication, and interpersonal skills

Leadership and team-building capabilities

Bachelor's degree in Finance, Business Administration, or a related field

Experience in the banking or fintech industry is a plus