Talent.com
This job offer is not available in your country.
Bhima Jewellers - Branch Manager

Bhima Jewellers - Branch Manager

Bhima JewellersChennai, India
14 days ago
Job description

Job Summary

The Branch Manager is responsible for the efficient management of day-to-day branch operations, ensuring achievement of branch sales targets and delivering a consistent customer experience. The role also involves overseeing inventory, team management, customer service excellence, and promotional initiatives while adhering to company standards and compliance requirements.

1. Branch Operations Planning & Management

  • Ensure timely showroom opening and readiness.
  • Supervise cash / credit / debit transactions and stock verification.
  • Conduct daily morning meetings to review targets.
  • Monitor branch functioning in line with SOPs and security protocols.
  • Maintain showroom ambience and upkeep.
  • KPI : Adherence to budget, SOP compliance, achievement of branch sales targets.

2. Reporting & Documentation

  • Submit daily, weekly, and monthly reports (sales, accounts, reconciliation, stock).
  • Review stock replenishment reports and recommend orders.
  • Ensure accurate maintenance of accounts, vouchers, and registers.
  • KPI : Timely and accurate submission of reports.
  • 3. Customer Experience Management

  • Ensure an exceptional customer experience throughout the sales process.
  • Build strong relationships with high-value customers.
  • Handle complaints, escalations, and ensure quick resolution.
  • Collect and share customer feedback with the Production / Design team.
  • KPI : High customer satisfaction ratings, reduced turnaround time in complaint resolution.
  • 4. Inventory Management

  • Maintain optimum stock levels across product categories.
  • Conduct physical stock verification and old gold management.
  • Liaise with production and purchase teams for replenishment.
  • Track custom orders and ensure timely delivery.
  • KPI : Optimum stock levels, zero lapses in gold / repairs / custom orders.
  • 5 . Branch Marketing, Advertising & Promotions

  • Study competitor promotions and suggest new strategies.
  • Plan and execute local marketing campaigns during festivals / events.
  • Promote and achieve Gold Tree scheme targets.
  • Represent Bhima at customer / community functions.
  • KPI : Timely execution of marketing activities, achievement of Gold Tree scheme targets.
  • 6. Team Management

  • Communicate monthly targets and motivate the team.
  • Monitor staff grooming, punctuality, and discipline.
  • Provide training on product knowledge and customer service.
  • Conduct regular performance reviews and ensure retention.
  • KPI : Employee retention and engagement, enhanced customer handling and product knowledge.
  • (ref : iimjobs.com)

    Create a job alert for this search

    Branch Manager • Chennai, India

    Related jobs
    • Promoted
    Thermax - Business Sales Manager

    Thermax - Business Sales Manager

    Thermax LimitedChennai, India
    Designation : Business Sales Manager.Location : Mumbai (west region) & Chennai (South Region).About the Role Qualification : B...Show moreLast updated: 5 days ago
    • Promoted
    Technical Manager

    Technical Manager

    INVENTA Technologies Pvt Limited - Chennai INDIA (HQ)Tiruvallur, Tamil Nadu, India
    INVENTA Technologies Pvt Limited, established in 1989, focuses on R&D, design, and engineering in polymer materials.We have two business verticals : 1. Engineered Plastics compounding and 2.Sustaina...Show moreLast updated: 30+ days ago
    • Promoted
    Khazana Jewellery - Assistant General Manager - Business Development

    Khazana Jewellery - Assistant General Manager - Business Development

    Khazana Jewellery Pvt LtdChennai, India
    Position Title : AGM - Business Development Location : Head Office, Chennai Key Responsibilities : - The role will be responsible for co...Show moreLast updated: 5 days ago
    • Promoted
    GRT Jewellers - Finance Specialist

    GRT Jewellers - Finance Specialist

    GRT JEWELLERS (INDIA) PRIVATE LIMITEDChennai, India
    Job Title : Finance Specialist Location : Chennai Experience : 3-5 < / ...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    Shero Home FoodAmbattur, Tamil Nadu, India
    With a vision to revolutionise homemakers' roles,.Shero enables women across India.We are present in Swiggy & Zomato across Pan-India. This is a full-time on-site role for a Key Account Manager, bas...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager

    Branch Manager

    Pidilite Industries LimitedChennai, Tamil Nadu, India
    Pidilite is hiring for Branch Manager.Exp : Min 3 years who have experience in FMCG Retail sales.Qualification : MBA ( Fulltime mandatory ). Language - Tamil, English, Hindi.Area handling - Entire C...Show moreLast updated: 19 days ago
    Floor Manager Jewellery ( Delhi)

    Floor Manager Jewellery ( Delhi)

    NaukripayChennai, TN, in
    Quick Apply
    Floor Manager oversees and manages the daily operations of a specific area or department, such as a retail store, restaurant, or production floor, focusing on team leadership, customer service, and...Show moreLast updated: 23 days ago
    • Promoted
    Team Member - Technical Services (Electrical)

    Team Member - Technical Services (Electrical)

    Saint-Gobain India Private Limited - Glass BusinessSriperumbudur, Tamil Nadu, India
    Tech in Electrical Engineering -.Years hands on experience in Plant Engineering.Saint-Gobain India Pvt Ltd – World Glass Complex (WGC), Sriperumbudur-. Our Purpose : MAKING THE WORLD A BETTER HOME.Sa...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Loyalty Sales Manager - India

    Loyalty Sales Manager - India

    LoyyalChennai, IN
    Loyyal is at the forefront of loyalty and payments innovation, offering a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology. We are dedicated to disrupting the loyalty ind...Show moreLast updated: 1 hour ago
    • Promoted
    NowFloats - Branch Manager

    NowFloats - Branch Manager

    NowFloatsChennai,Tamil Nadu, India
    About the Role : We are seeking a highly motivated and results-driven Branch Manager to lead our branch operations, drive business growth, and ensure consistent achievement of s...Show moreLast updated: 24 days ago
    • Promoted
    • New!
    Manager - Business Development - IIM / ISB / XLRI / FMS / MDI / SPJIMR / SIBM / SCMHRD / IMT

    Manager - Business Development - IIM / ISB / XLRI / FMS / MDI / SPJIMR / SIBM / SCMHRD / IMT

    4th OrbitChennai, India
    Location : Chennai / Pune Experience : 2-6 Years Qualification : MBA / PGDM from Tier 1 B-Schools (IIM, ISB, XLRI...Show moreLast updated: 16 hours ago
    • Promoted
    • New!
    Business Development-Associate Manager

    Business Development-Associate Manager

    AtteroChennai, Tamil Nadu, India
    Attero is a NASA-recognized metal extraction company and end-to-end recycler of Li-Ion Batteries and E-waste headquartered in Noida and a manufacturing facility in Roorkee, Uttarakhand.Attero is am...Show moreLast updated: 1 hour ago
    • Promoted
    Branch Sales Manager

    Branch Sales Manager

    Discoveries QuintessentialChennai, Tamil Nadu, India
    Hiring : Branch Sales Manager – Branch Banking Job Title : Branch Sales Manager – Branch Banking Location : Tamil-Nadu Department : Branch Banking / Finance Experience : ⏳ 2–5 years in field sa...Show moreLast updated: 5 days ago
    • Promoted
    Business Head

    Business Head

    Matrimony.com LimitedChennai, Tamil Nadu, India
    Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE.Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager - OBT / Domestic Travel Sales

    Branch Manager - OBT / Domestic Travel Sales

    Southern Travels Pvt. Ltd.Chennai, Tamil Nadu, India
    Branch Manager : Chennai (Periyamet & Annanagar).Around 4-6 years of experience in managing #.Sold experience in selling domestic & outbound holidays for both GIT and FIT and has good numbers of rep...Show moreLast updated: 1 day ago
    • Promoted
    Branch Manager

    Branch Manager

    FinBankChennai, Tamil Nadu, India
    FinBank, the neobank and fintech division of JAYSKAY Financial Services, is on a mission of "Digital Banking for All.With cutting-edge technological innovations, we cater to the diverse financial n...Show moreLast updated: 5 days ago
    • Promoted
    Branch Manager

    Branch Manager

    Grand Royal Tours P LtdVelachery, Tamil Nadu, India
    Grand Royal Tours is Tamil Nadu's premier international tour operator with over 21 years of crafting exceptional travel experiences across 100+ countries. Founded by passionate explorer S.Saravanan,...Show moreLast updated: 1 day ago
    • Promoted
    Jewellery store executive

    Jewellery store executive

    JobsFlixChennai, Tamil Nadu, India
    Tracking, managing, and maintaining stock levels, including reordering items, organizing displays, and conducting regular inventory counts. Assisting customers with product inquiries, recommending i...Show moreLast updated: 1 day ago