Branch Manager

Company Description

Grand Royal Tours is Tamil Nadu's premier international tour operator with over 21 years of crafting exceptional travel experiences across 100+ countries. Founded by passionate explorer S. Saravanan, who has visited 84 countries across all 7 continents, the company combines global reach with local understanding. We specialize in all-inclusive international packages featuring Tamil-speaking tour managers, making worldwide exploration accessible to travelers from South India. Our 90+ dedicated professionals handle everything from visa processing to custom itineraries, group departures, corporate travel, and MICE arrangements.

Role Description

This is a full-time on-site role for a Branch Manager located in Velachery. The Branch Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and developing business strategies. They will also handle budget management, sales and marketing activities, and coordination with tour managers and external partners. The role requires effective leadership, problem-solving skills, and the ability to drive growth and profitability for the branch.

Qualifications

• Leadership, Team Management, and Staff Development skills
• Strong Sales, Marketing, and Business Development abilities
• Excellent Customer Service, Communication, and Interpersonal skills
• Experience in Budget Management and Financial Planning
• Problem-solving, Decision Making, and Strategic Thinking skills
• Ability to work independently and manage multiple tasks
• Relevant experience in the travel and tourism industry is a plus
• Bachelor's degree in Business, Management, or a related field
• Proficiency in Tamil and English