Customer Care Executive

Location : Saligramam, Chennai

Salary : ₹20,000 – ₹25,000 per month

About the Role We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information . You will play a key role in convincing customers, handling objections, and closing sales , while ensuring excellent customer service.

Responsibilities Handle inbound customer calls and respond to travel-related enquiries.

Provide detailed information about travel services, visa assistance, group tours, and packages.

Convince and convert leads into confirmed bookings.

Identify customer needs and provide appropriate solutions.

Maintain call records, enquiry follow-ups, and ensure customer satisfaction.

Support the team with problem-solving and quick resolution of customer issues.

Requirements Minimum 1–2 years experience in customer service / call center / sales.

Strong skills in convincing, upselling, and customer handling .

Good problem-solving attitude and ability to handle pressure.

Must be fluent in English and Telugu (additional languages are a plus).

Excellent communication, listening, and interpersonal skills.

Should be willing to work from our office at Saligramam, Chennai .

What We Offer Competitive salary of ₹20,000 – ₹25,000 per month.

Performance-based incentives.

A supportive team environment with career growth opportunities.

Exposure to the travel and tourism industry .