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Executive - Customer Relations

Executive - Customer Relations

ConfidentialChennai
2 days ago
Job description

Responsibilities and Accountabilities :

  • Understand customer needs and develop plans to address them.
  • Response to customers within the mentioned TAT
  • Build good rapport with the customers and keep updating them on the status of their requests.
  • Regular follow up with the customers on the document submission and upload the forms in the site.

Skill Set & Personality Traits required :

  • Knowledge of customer relationship management (CRM) practices.
  • Problem-solving attitude.
  • Must Possess Excellent Hindi and English communication skills.
  • Aptitude for fostering positive relationships.
  • Teamwork and managerial skills.
  • Customer-oriented mindset.
  • Skills Required

    Problem Solving, Team Management, Ms Office, Crm

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    Customer Relation Executive • Chennai