Customer Care Executive

Location : Saligramam, Chennai

Salary : ₹20,000 – ₹25,000 per month

About the Role

We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information . You will play a key role in convincing customers, handling objections, and closing sales , while ensuring excellent customer service.

Responsibilities

• Handle inbound customer calls and respond to travel-related enquiries.
• Provide detailed information about travel services, visa assistance, group tours, and packages.
• Convince and convert leads into confirmed bookings.
• Identify customer needs and provide appropriate solutions.
• Maintain call records, enquiry follow-ups, and ensure customer satisfaction.
• Support the team with problem-solving and quick resolution of customer issues.

Requirements

What We Offer