Job Summary
Are you a fresher looking to start your career in a vibrant and growth-driven environment We're looking for enthusiastic individuals to join our dynamic B2B contact center team as Customer Service Representatives . This is a great opportunity to work with a collaborative team, gain valuable professional experience, and grow your career in customer service.
Key Responsibilities
- Handle inbound customer calls professionally and efficiently.
- Address and resolve customer queries, concerns, and complaints.
- Meet and exceed customer satisfaction goals.
- Coordinate with internal teams to resolve customer issues promptly.
- Maintain accurate records of interactions and transactions.
Eligibility Criteria
Education : PUC (Pre-University Course) or higherLanguage : Excellent proficiency in English (spoken and written)Experience : Freshers welcome – comprehensive training will be providedWhat We Offer
Competitive Compensation : Earn a salary package of ₹3.25 LPAWork-Life Balance : Fixed weekends off (Saturday & Sunday)Transportation : Free 2-way transportation for all employeesTraining & Development : Comprehensive onboarding and training to set you up for successCareer Growth : Clear pathways for growth and internal promotionsWork Culture : Supportive, fun, and dynamic team environmentWhy Join Us
Kickstart your professional journey in a customer-focused B2B environmentLearn from experienced mentors and trainersBe part of a company that values your growth and successSkills Required
Communication Skills, Inbound Voice Process, International Voice Process, Voice Process