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Customer Care Executive

Customer Care Executive

ConfidentialChennai
9 days ago
Job description

Job Summary

Are you a fresher looking to start your career in a vibrant and growth-driven environment We're looking for enthusiastic individuals to join our dynamic B2B contact center team as Customer Service Representatives . This is a great opportunity to work with a collaborative team, gain valuable professional experience, and grow your career in customer service.

Key Responsibilities

  • Handle inbound customer calls professionally and efficiently.
  • Address and resolve customer queries, concerns, and complaints.
  • Meet and exceed customer satisfaction goals.
  • Coordinate with internal teams to resolve customer issues promptly.
  • Maintain accurate records of interactions and transactions.

Eligibility Criteria

  • Education : PUC (Pre-University Course) or higher
  • Language : Excellent proficiency in English (spoken and written)
  • Experience : Freshers welcome – comprehensive training will be provided
  • What We Offer

  • Competitive Compensation : Earn a salary package of ₹3.25 LPA
  • Work-Life Balance : Fixed weekends off (Saturday & Sunday)
  • Transportation : Free 2-way transportation for all employees
  • Training & Development : Comprehensive onboarding and training to set you up for success
  • Career Growth : Clear pathways for growth and internal promotions
  • Work Culture : Supportive, fun, and dynamic team environment
  • Why Join Us

  • Kickstart your professional journey in a customer-focused B2B environment
  • Learn from experienced mentors and trainers
  • Be part of a company that values your growth and success
  • Skills Required

    Communication Skills, Inbound Voice Process, International Voice Process, Voice Process

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    Customer Care Executive • Chennai