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Customer Support Representative (Voice / Collections)

Customer Support Representative (Voice / Collections)

ConfidentialGurgaon / Gurugram
9 days ago
Job description

We are hiring a Customer Support Representative for an international process , specializing in Voice and Collections . The ideal candidate will have prior experience in international collections, demonstrating excellent communication skills and a readiness to engage with clients in a fast-paced environment.

Roles & Responsibilities

  • Handle inbound and outbound calls for an international process, focusing on collections.
  • Manage both B2B (Business-to-Business) and B2C (Business-to-Consumer) collection efforts.
  • Provide exceptional customer support while effectively resolving collection-related inquiries.
  • Collaborate with the team to meet collection targets and service standards.

Required Candidate Profile

  • Experience : Minimum of 1 year of international experience is required, specifically in collections (B2B, B2C) and voice process .
  • Skills : Excellent communication skills are mandatory.
  • Joining : We are looking for immediate joiners only .
  • Additional Information

  • Salary : Up to ₹53,000 in-hand (equivalent to ₹7 LPA).
  • Work Schedule : 5 days working , with US / UAE shifts .
  • Transport : Both-side cabs are provided.
  • How to Apply

  • To apply, please call or message 7838922243 or send your resume to [HIDDEN TEXT] .
  • Skills Required

    Customer Service, Communication Skills, Interpersonal Skills, Voice Process, Target Achievement, Collections

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    Customer Support • Gurgaon / Gurugram

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