Key Deliverables :
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information related to credit card processes.
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
Role Responsibilities :
Manage customer inquiries over phone, ensuring clear communication and effective resolution.Address credit card-related inquiries and provide solutions to customers.Maintain detailed customer records while processing transactions.Contribute to high customer satisfaction and retention through quality service.Skills Required
International Voice Process, International Bpo, Customer Service, Blended Process