Onsite Service Support Engineer

Position : Onsite Service Support Engineer (Field Service Engineer)

Location : Hyderabad

Experience : 1 + Years

Job Summary

We are seeking a Field Service Engineer / On-Site Support Engineer with expertise in Machine Vision Systems . The role involves installation, troubleshooting, maintenance, and repair of machine vision systems at customer sites. It requires strong technical acumen, problem-solving ability, and customer-handling skills.

Key Responsibilities

Provide on-site support, debugging, and system maintenance .

Perform installation, configuration, and troubleshooting of machine vision systems.

Operate and fine-tune vision tools for optimal system performance.

Work with PLC and robotic systems under guidance.

Handle hands-eye and single camera setups .

Deliver basic training, technical clarifications, and support to clients.

Maintain detailed installation logs and issue-tracking reports .

Execute predefined setups, basic scripting, and troubleshooting tasks.

Key Qualifications

2–8 years of experience in industrial cameras, barcode scanners, and 2D cameras .

Proficiency in Cognex, Keyence, and OPT systems .

Strong problem-solving and optimization skills to enhance production efficiency.

Good understanding of machine vision applications in industrial environments.

Strong communication and teamwork skills with a customer-focused approach.