Lead Qualification Specialist

Team Size : 5 Members (1- 2 years' experience)

Job location : Andheri(E), Mumbai.

Shift timings starting from 6.30PM / 7.30PM / 8.30PM.

Primary Objective :

To initiate contact with clinic decision-makers, generate qualified interest in the company’s product offerings, and hand off warm leads to the internal sales team for further engagement and closure.

Key Responsibilities :

• Conduct outbound outreach to assigned clinic lists through calls, Teams messages, and email follow-ups.
• Identify and verify key contacts such as pharmacy buyers, practice managers, and other relevant stakeholders.
• Qualify potential leads by assessing interest levels and fit for company products.
• Accurately capture and maintain contact information, including name, title, email, and phone number.
• Perform live transfers of qualified leads to the inside sales team for conversion.
• For clinics that are not interested in proceeding, document detailed feedback and reasons for non-conversion to help identify potential barriers or improvement areas.

Success Metric :