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Outbound Telemarketer (B2B Appointment Setter)

Outbound Telemarketer (B2B Appointment Setter)

ConfidentialPune, India
7 days ago
Job description

Company Overview

We are a fast-growing IT Infrastructure Services provider delivering end-to-end solutions including CCTV, Networking, Structured Cabling, Access Control, Video Conferencing, and Data Centre Infrastructure .

Our vision is to bring all IT Infrastructure services under one roof with a strong focus on technical excellence, reliability, and customer-first values .

Position Details

Position : Outbound Telemarketer (B2B Sales Support)

Location : Pune

Experience : 0–3 Years (Freshers with strong communication skills are welcome)

Qualification : Graduate (any discipline; preference for candidates with sales / technical / business background)

Job Summary

We are looking for a motivated Outbound Telemarketer to support our sales team by making outbound calls, engaging decision-makers, qualifying prospects, and setting up meetings .

Your goal will be to create interest, answer basic queries, and schedule appointments for our business development team.

Key Responsibilities

  • Make outbound cold calls to potential clients from provided databases or self-sourced leads.
  • Introduce company services clearly and confidently over the phone.
  • Identify and qualify key decision-makers such as IT Heads or Procurement Managers.
  • Ask qualifying questions to understand needs, timelines, and interest level.
  • Set up appointments or demos for the sales team and coordinate calendars.
  • Follow up on previous calls to confirm meetings and reduce cancellations.
  • Record call outcomes and lead information accurately in Excel or CRM tools.
  • Send basic follow-up emails and maintain daily calling logs.
  • Share daily / weekly reports on calls made, leads generated, and meetings scheduled.

Required Skills & Qualities

Personal & Attitude

  • Strong willingness to learn and grow in a sales environment.
  • Energetic, positive, and comfortable handling rejections.
  • Confident communicator with a polite, professional tone.
  • Target-driven with a proactive and persistent attitude.
  • Communication & Sales Skills

  • Excellent speaking skills in English, Hindi, and Marathi (Gujarati / Kannada is a plus).
  • Clear phone voice, good listening skills, and ability to build quick rapport.
  • Basic understanding of sales conversations and objection handling.
  • Strong follow-up and time management habits.
  • Technical & Reporting Skills

  • Good working knowledge of MS Excel, Outlook, and Word.
  • Comfortable updating data and generating simple reports.
  • Basic understanding of IT Infrastructure Services (Networking, CCTV, Cabling, Access Control) is an advantage.
  • Key Performance Indicators (KPIs)

  • Number of outbound calls made per day / week.
  • Qualified meetings / appointments scheduled.
  • Lead conversion rate from call to meeting.
  • Accuracy of data entry and reporting.
  • Feedback from the sales team on lead quality and call performance.
  • What We Offer

  • Structured on-the-job training and mentorship.
  • Opportunity to learn B2B sales and IT industry basics.
  • Career growth path towards Inside Sales or Business Development roles.
  • Supportive, learning-oriented, and energetic team environment.
  • Exposure to corporate clients and real B2B sales processes.
  • How To Apply

    Interested candidates can send their updated resume to [HIDDEN TEXT]

    or apply directly through this job portal .

    Skills Required

    Ms Excel, Networking, Access Control, Structured Cabling, Cctv

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