Customer Support ( Banking Voice process )

Roles & Responsibilities :

• Handle inbound and outbound customer calls related to banking services
• Resolve queries related to accounts, transactions, debit / credit cards, and other banking products
• Maintain a high level of professionalism and accuracy in customer interactions
• Follow security protocols and ensure customer data confidentiality
• Log all customer interactions in the system accurately
• Escalate complex issues to appropriate departments when required

Why Join Us :

Skills Required

Voice Process, Account Handling, Bpo, Call Center