Job Description
- Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools.
- Excellent people handling skills with expert knowledge of the contact center operations.
- Self-motivated, team player, action and results oriented
- Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledge and training to resolve issues with good reporting skills.
- Previous experience of working with Global teams is an advantage
- To assist employees with financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm.
Skills Required
International Bpo, Voice Process, Crm, Bpo