Core Purpose of the Role : The Workforce Management Lead owns enterprise-wide demand forecasting, capacity modelling and resource optimization for Syngene's CRDMO value chain (R&D labs, GMP manufacturing, enabling functions and project teams). Partnering with HR Transformation, Finance and Business Unit leaders, the role turns data into resourcing decisions that balance scientific agility, compliance and cost.
Role Accountabilities :
Strategic Workforce Planning
- Develop long-term workforce forecasts, capacity models, and scenario plans to support business objectives.
- Partner with HR, Finance, and Operations to align workforce strategies with transformation initiatives.
- Build 3- to 36-month demand forecasts (FTE & FFS) using historical project load, pipeline outlook, attrition trends and regulatory head-count norms and other parameters; deliver - 90 % forecast accuracy
Process Optimization
Design efficient scheduling, demand forecasting, and real-time adjustment protocols.Reduce workforce cost variance and improve workforce utilization through analytics.Scenario & Capacity Modelling
Run "what-if" simulations (new molecule wins, tech-transfer peaks, site expansions) and translate outputs into hiring, cross-training or contractor strategies.Technology Leadership
Implement Workforce Management tool; design skills matrices, scheduling templates, real-time adherence dashboards and mobile self-serviceAdminister and enhance WFM tool for forecasting, scheduling, and reporting.Utilize MS Project for WFM initiative roadmaps, resource allocation, and milestone tracking.Project-linked Scheduling
Integrate WFM data with MS Project plans and SuccessFactors to create a single view of labour demand vs. supply by role, skill and site.Real-time Operations Control
Monitor daily adherence, OT and utilisation; trigger reallocations to maintain service-level and batch-release timelinesPublish weekly KPIs (utilisation, capacity gaps, workforce cost / unit, backlog risk) and quarterly workforce health reports for EXCO.Data Driven Insights :
Analyze trends in attrition, productivity, and skill gaps; deliver actionable reports to senior leadership.Implement KPIs (e.g., forecast accuracy, schedule adherence, occupancy rates).Governance & Compliance : Ensure GxP, labour-law and roster compliance; standardise processes, SOPs and data definitions across sitesStakeholder Collaboration & Capability Building :
Advise business leaders on workforce risks / opportunities in Pharma / CRDMO contexts.Lead change management for WFM process / tool adoption.Coach a small WFM analyst team; evangelize data-driven resourcing with business stakeholders; contribute to HR COE playbooks.(ref : iimjobs.com)