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Analyst - Workforce Management
Andor Tech(India) Pvt LtdBangalore, India26 days ago
Job descriptionMinimum 5 years of experience in WFM, demand planning, and forecasting. Advanced proficiency in SQL (mandatory). Strong analytical and problem-solving skills. Experience with WFM tools (e.g, NICE, Verint, IEX) is a plus.
We're Hiring : Workforce Management Analyst (Immediate to 30 days).
Location : Bangalore (Hybrid).
Experience : 5+ Years.
Company : Andor tech Pvt Ltd.
About the Role : We're seeking a seasoned Workforce Management Analyst with strong expertise in demand planning, forecasting, and SQL.
If you're passionate about data-driven decision-making and optimizing workforce efficiency, we'd love to hear from you.
Key Responsibilities :
- Develop and maintain accurate forecasting models.
- Analyze demand trends and translate them into actionable staffing plans.
- Optimize schedules to meet service level targets.
- Use SQL to extract, manipulate, and analyze large datasets.
- Collaborate with cross-functional teams to align workforce strategies.
- Generate reports and insights to support operational decisions.
Requirements :
(ref : iimjobs.com)
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Workforce Management Analyst • Bangalore, India