QBrainX - ServiceNow Platform Administrator - ITSM Module

Job Title : ServiceNow Platform Administrator

Experience : 5 7 Years

Job Location : Onsite Madhapur, Hyderabad

Immediate Joiner / Who can join us within 15 to 20 days are preferred.

Job Summary :

We are looking for an experienced ServiceNow Administrator with a solid background in software development to join our team at our Madhapur, Hyderabad location. The ideal candidate will have 5 to 7 years of hands-on experience with ServiceNow including configuration, customization, and administration and a successful track record of delivering robust ServiceNow solutions. This role is ideal for someone who thrives in a fast-paced, collaborative environment, and is eager to contribute to the design, development, and support of enterprise-level applications.

Key Responsibilities :

• Design, develop, and deploy software solutions using the ServiceNow platform.
• Configure, customize, and administer ServiceNow modules to ensure high system availability and performance.
• Collaborate with cross-functional teams to gather business requirements and convert them into technical specifications.
• Perform routine platform maintenance, including version upgrades, patches, and performance tuning.
• Create and maintain technical documentation for applications, configurations, and support procedures.
• Provide end-user training and technical support for deployed solutions.
• Monitor system health, troubleshoot issues, and ensure continuous improvement.
• Stay up to date with ServiceNow enhancements, development best practices, and industry trends.

Mandatory Skills :

Preferred Skills :

Qualifications :

(ref : hirist.tech)