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Client Relationship Manager (IT Services & Staffing)-Mumbai

Client Relationship Manager (IT Services & Staffing)-Mumbai

ConfidentialNavi Mumbai, Mumbai, India
22 days ago
Job description

Title : Client Relationship Manager (IT Services & Staffing)

Location : Navi Mumbai or Bengaluru | Work From Office (WFO) | Immediate joiners preferred

Comp : Competitive fixed + very lucrative performance-based incentives

About the role

Programming.com is hiring a Client Relationship Manager to build, retain, and grow IT services / staffing accounts. You'll be the single point of contact for clients, ensure on-time delivery with Sales and Recruitment, and drive revenue growth.

What you'll do

  • Own key accounts : farming + selective hunting (upsell / cross-sell / new logos)
  • Translate client goals to delivery plans; ensure SLA adherence and quality
  • Manage SOWs / MSAs, negotiations, renewals, invoicing, and collections
  • Maintain a candidate network aligned to client demand; improve time-to-fill
  • Track account health, pipeline, and forecasts; flag risks and drive resolutions

What you'll bring

  • 1–5 years in Client Relationship / Account Management or BD in IT Services / Consulting or IT Staffing
  • Proven revenue growth outcomes; strong stakeholder management
  • Contract management, negotiation, billing / invoicing exposure
  • Working knowledge of SDLC / Agile and IT hiring cycles
  • Nice to have

  • MSP / VMS experience, rate cards, compliance / SLA governance
  • Prior recruitment ops exposure (ATS, submittal quality)
  • How to Apply :

    Email : [HIDDEN TEXT]

    Subject : CRM – WFO – [Navi Mumbai / Bengaluru] – [Your Name]

    Include : resume, notice period (immediate / actual), location, current / expected CTC, and 2–3 lines on your biggest account growth win.

    Key Indicators for the Role -

  • Owned key IT accounts. WFO. Immediate joiners. Earn big with our accelerators.
  • Grew IT services / staffing accounts before Lead the relationship, delivery, and growth—WFO.
  • CRM role in Navi Mumbai / Bengaluru. Drive revenue. Ensure delivery. Get rewarded.
  • Hashtags

    #ClientRelationshipManager #AccountManagement #ITServices #ITStaffing #Recruitment #WFO #NaviMumbaiJobs #BengaluruJobs #ImmediateJoiners

    Skills Required

    Billing, Negotiation, Contract Management, Account Management, Agile, Invoicing, Sdlc

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    Client Relationship Manager • Navi Mumbai, Mumbai, India

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