Client Relationship Manager

Hi,

We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India. The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services.

Job Description & Key Responsibilities

Client Relationship & Account Management

• Serve as the single point of accountability for the bank client relationship.
• Build and nurture relationships with CXO, business heads, and technology leaders at the bank.
• Understand the client’s strategic initiatives in digital banking, regulatory compliance, risk management, and customer experience in domestic market.
• 3 to 5 years of experience in IT services with a focus on Banking & Financial Services clients.
• Experience in managing enterprise-scale accounts with digital transformation initiatives.
• Identify transformation initiatives in areas like digital channels, payments, core banking modernization, data analytics, risk, and compliance.
• Align IT services and solutions with the bank’s digital transformation roadmap.
• Anticipate emerging needs in areas such as cybersecurity, cloud adoption, data privacy, and regulatory compliance.