Client Manager -Mid-Market - Mumbai

Description and Requirements

Building and Maintaining Relationships : Developing strong, long-lasting relationships with clients to ensure their satisfaction and loyalty

Point of Contact : Acting as the primary point of contact for all client-related matters

Negotiating Contracts : Handling contract negotiations and closing agreements to maximize profits

Client Communication : Addressing client queries and identifying new business opportunities among existing customers

Collaboration : Working closely with internal teams (like Customer Service and Product Development) to ensure the timely and successful delivery of solutions according to customer needs

Sales and Reporting : Preparing sales reports and meeting sales quotas while keeping clients engaged with the company's products and services