Customer Growth Manager

#Hiring Alert!!!! Account / Customer Development Manager (FMCG)

Location : Hyderabad, India (Working with UK timings)

Salary : ₹6 – ₹10 LPA

Experience : 6–10 years in Account Management or Key Accounts Sales

Preferred Background : FMCG / Food / Retail / Supply Chain

Qualification : MBA (preferred)

About ON THE ROCKS

OTR Direct is a leading UK-based logistics and distribution company , connecting global FMCG brands with major retailers and customers across the UK.We manage a diverse portfolio of FMCG, frozen, and foodservice products — driving growth through innovation, operational excellence, and long-term partnerships. As we expand our India operations, we’re looking for a seasoned Account / Customer Development Manager to manage and grow key UK accounts, focusing on commercial performance, profitability, and customer satisfaction.

Purpose of the Role

The Account / Customer Development Manager will be responsible for managing centralized and key UK accounts end-to-end — ensuring seamless coordination between commercial, operations, and logistics teams. This role demands strong account ownership, business acumen, and a deep understanding of the FMCG or related industries.

Key Responsibilities

• Own & Grow Key Accounts : Manage strategic UK accounts from onboarding to delivery and aftersales.
• Drive Commercial Excellence : Negotiate and implement commercial agreements that deliver profitability and sustainable growth.
• Expand Product Portfolio : Identify opportunities to introduce new SKUs and categories within existing customer bases.
• Lead NPDs : Coordinate New Product Development and range expansion from concept to launch.
• Build Client Relationships : Foster trust-based partnerships through proactive communication and reliable execution.
• Operational Leadership : Oversee order flow, logistics coordination, delivery schedules, and payment cycles.
• Business Insights : Track sales data, forecast trends, and prepare performance reports for leadership.

Who You Are

Why Join Us

How to Apply

Apply below or send your CV and a short cover letter (max 150 words) explaining why you’re the perfect fit for this role.

Learn more about us : www.Otrdirect.Co.Uk