International Voice US Banking Process
ConfidentialBengaluru / Bangalore4 days ago
Job descriptionProvide voice-based customer support for a leading US banking client Handle inbound queries with professionalism and a customer-first approach Ensure prompt issue resolution while maintaining high service standards Communicate fluently and effectively with international customers Work in night / rotational shifts as per business requirements Maintain accurate documentation of customer interactions Meet performance KPIs including quality, productivity, and CSAT Adhere to all compliance, data security, and process guidelines
Skills Required
International Customer Support, Voice Process, Communication Skills, issue resolution
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International Voice • Bengaluru / Bangalore
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