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Elevate Your Career with Infosys BPM – Customer Support International Voice Process

Elevate Your Career with Infosys BPM – Customer Support International Voice Process

Infosys BPMBengaluru, Karnataka, India
30+ days ago
Job description

🚨 We Are Hiring Now : Customer Support – International Voice Process

🎯 Customer Support – International Voice Process

📍 Location : Bangalore

🕒 Shifts : Rotational (Including US Night Shifts)

🚪 Joining : Immediate Joiners Preferred

🎓 Qualification : Full-time Graduates

🧭 Experience : 1 - 4 Years

💼 Step into the World of Global Finance 🌍

Are you ready to be the voice of a leading Investment Management & Banking support team?

Join Infosys BPM and become a trusted partner to international clients in the financial services space.

🚀 What You'll Do :

  • ️ Handle international customer queries (voice) in a timely, professional manner
  • ️ Assist with investment account-related concerns, product support, and transactions
  • ️ Work with high-value clients in Investment Banking / Wealth Management
  • ️ Record, escalate, and resolve issues using CRM / ticketing tools
  • ️ Collaborate with global teams in a 24x7 high-performance environment
  • ️ Escalate complex issues following defined protocols
  • ️ Maintain professionalism while dealing with high-value international clients

✅ Preferred Candidate Profile :

  • Immediate joiners or candidates with short notice periods
  • Prior experience in voice-based customer service, especially in BFSI domain
  • Understanding of investment-related terminology and client servicing etiquette

    • 🧠 What You Bring :

  • 💬 Fluent English Communication Skills (International Standards)
  • 🧾 Knowledge or interest in Investment Banking, Portfolio & Wealth Management
  • 🎧 1 - 4 years of voice process / customer support experience preferred
  • 🧩 Strong problem-solving and customer-first mindset
  • 🕓 Flexibility for night shifts & willingness to work from office

    • ✨ Why Choose Infosys BPM?

    🌐 Work with global financial clients

    🌐 Work with a global leader in BPM services

    📈 Learn from the best in FinTech customer support

    🏆 Competitive salary, incentives & shift allowances

    🎓 Career development & learning opportunities

    🚀 Fast-track hiring for IMMEDIATE JOINERS

    📬 Ready to Apply?

    Send your updated resume to :

    📧 hanan.mir@infosys.com

    📌 Subject Line : “Application for International Voice – Investment Support”

    🔎 Kindly Include the Following Details in Your Email :

    👤 Full Name :

    📧 Email ID & 📱 Mobile Number :

    🎓 Graduation Details (Degree, Year, University) :

    🎂 Date of Birth :

    🎓 Post-Graduation (If applicable) :

    💼 Total Work Experience (in years) :

    🛠️ Relevant Experience (Customer Support) :

    🏢 Current / Previous Company :

    💰 Current CTC :

    🎯 Expected CTC :

    📆 Notice Period :

    📍 Current Location :

    🌙 Comfortable with Night Shift? (Yes / No) :

    💡 Join a team that’s redefining customer excellence in the financial world.

    Your career in global finance starts here!

    Warm Regards,

    Talent Acquisition Team

    📩 Infosys BPM Ltd.

    💼 Human Resources | INFY HR

    🌐 www.infosysbpm.com

    📍 Bangalore | Global Locations

    Transforming Talent | Empowering Careers

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