International Career Opportunity US Banking Support
ConfidentialBengaluru / Bangalore4 days ago
Job descriptionHandle inbound customer calls for a leading US-based banking client Provide first-level support and resolve customer issues with accuracy and professionalism Communicate clearly and confidently in English with international customers Work in a fast-paced environment with US rotational shifts and rotational weekly offs Follow process guidelines and meet performance benchmarks (AHT, Quality, CSAT) Ensure compliance with banking standards and data security protocols Maintain proper documentation of customer interactions in internal systems Collaborate with peers and supervisors to improve service quality and efficiency
Skills Required
International Voice Process, Customer Support, Communication Skills, Inbound Calling
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International Support • Bengaluru / Bangalore
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