Process Excellence Manager

Job Title : Quality & Transformation Leader – BFSI Domain | Six Sigma Green / Black Belt

Location : Bangalore

Experience : 8–15 Years

Qualification : Graduate (mandatory), Postgraduate preferred

Certification : Six Sigma Green / Black Belt (mandatory)

About the Role

We are looking for an experienced Quality & Process Excellence professional to join our team and lead strategic transformation initiatives across our BFSI client accounts. This role demands a strong foundation in quality frameworks, operational control, client engagement, and a track record of driving impactful business improvements.

Key Responsibilities

• Drive process improvements using Lean Six Sigma, automation, analytics, and other transformation levers
• Lead and mentor teams to deliver measurable business impact through improvement projects
• Collaborate directly with clients to manage transitions, identify critical quality risks, and ensure delivery excellence
• Conduct risk assessments, perform root cause analysis, and implement effective corrective actions
• Support RFPs and solutioning from a quality standpoint
• Identify opportunities for automation and perform feasibility assessments
• Establish governance frameworks for projects and represent successful initiatives in external forums or award platforms

Required Skills and Experience

Preferred Background

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Skills Required

Analytics, Iso 9001, Cmmi, Automation, Lean Six Sigma