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Manager - Process Excellence
ConfidentialBengaluru / Bangalore30+ days ago
Job descriptionRecommend process redesigns to enhance sales, productivity, reduce waste and eliminate redundancies using LEAN, DMAIC methodologies Utilize metrics, data analytics and financial measures to evaluate process improvements and sustain results Design and implement new processes to enhance cost-effectiveness, sales, productivity, revenue and turnaround time (TAT) Maintain and update documentation of process flows, including Value Stream Mapping to identify Non-Value-Added activities Create process documentation, workflows, business requirements for automation and process improvement projects. Organize and facilitate meetings with Stakeholders to share ideas, discuss opportunities, and provide process improvement support Engage process owners to define and align on requirements for business process strategies Communicate and collaborate effectively with stakeholders to establish a process vision, strategy and process maturity roadmaps Bachelor s degree in any field Minimum 2 years of direct experience in leading process improvement projects using DMAIC and LEAN methodology that includes planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives Experience in championing Change Certification in Six Sigma (Green Belt or Black Belt) Experience with sales operations in a B2B environment, Revenue Operations, Sales enablement, Voice Process Proficient in process analysis and tools like Visio, MS Office Proficient in root cause analysis and data analysis and tools like Microsoft Excel and Minitab software for statistical analysis Advanced presentation skills with the ability to create and deliver impactful presentations Strong organizational and problem-solving skills Analytical abilities to track and improve metrics and optimize processes using Six Sigma tools and methodologies Exceptional communication and cross-functional collaboration skills Proven ability to manage stakeholders effectively Ability to work in a fast-paced environment and manage multiple priorities within set timelines Strong strategic planning and critical thinking abilities Creative problem-solving mindset Knowledge of COPC Interest in emerging sales tools and industry trends Employee-Centric benefits Plan : Comprehensive Health Insurance, Flexible Leave Policy, Wellbeing Sessions, Real-Time Grievance Support and Work Flexibility We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks An opportunity to be associated with the world s leading brands as clients To be a part of an organization with more than 60% of homegrown leaders Customized training programs that are catered to a personal and professional development We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
Job description
Key Responsibilities
Strategic Initiatives Process Improvement
- Identify, plan, manage and execute process improvement initiatives with full ownership
- Collaborate with Stakeholders to identify and prioritize processes for improvement based on impact, effort and complexity
- Develop As-is to To-Be process models to standardize and improve existing workflows
- Lead Six Sigma DMAIC projects to deliver business results which would include cost reduction, sales improvement, revenue enhancement, defect reduction, end to end process transformation and execution of business strategies
- Lead workshops and Kaizen events to bring together cross-functional teams to identify scope, and prioritize project opportunities that achieve targeted performance improvement
- Drive a culture of customer focus, data-driven decision-making, ownership of six sigma projects and continuous improvement.
Process Design Analysis
Documentation Compliance
Stakeholder Collaboration
Role Requisites
What will you need to succeed in this role
Good to have
What s in it for you
Skills Required
Ms Offce, Data Analysis, Six Sigma
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Manager • Bengaluru / Bangalore
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