JOBCODE: CUSTOMER SERVICE & SALES ENGINEERLOCATION: MUMBAIJOB DESCRIPTION:SERVICE RESPONSIBILITIES :- Installation and commissioning: Oversees the installation and commissioning of Ducom equipment at client sites, ensuring proper functioning and client satisfaction. Tech ) degree in mechanical engin...
Technical Deployment & Customer Success Engineer – SaaS Product. Technical Deployment & Customer Success Engineer. Liaise with internal engineering teams for minor customizations or configuration updates. Coordination with DevOps & Engineering:. ...
Senior Customer Service Engineer. The ideal candidate will be responsible for creating and executing structured service plans, developing troubleshooting procedures, and implementing strategies to reduce customer complaints and improve service quality. Customer Communication & Support:. Handle and m...
Technical Deployment & Customer Success Engineer – SaaS Product. Technical Deployment & Customer Success Engineer. Liaise with internal engineering teams for minor customizations or configuration updates. Coordination with DevOps & Engineering:. ...
Our support engineers are familiar with the common challenges organizations face when deploying Celonis software and are able to quickly diagnose and support the questions regarding product-related issues our customers face and provide technical support for Celonis On-Premise and Cloud-based Executi...
CODE: CUSTOMER SERVICE & SALES ENGINEER. Tech ) degree in mechanical engineering, Electrical Engineering, Instrumentation, Mechatronics or related field. ...
Customer Service Orientation – Should have a good understanding of customer service. Prior work experience - Any prior work experience in an international customer service environment handling customer request would be preferred. The role involves providing 24/7 support customer support across phone...
Our support engineers are familiar with the common challenges organizations face when deploying Celonis software and are able to quickly diagnose and support the questions regarding product-related issues our customers face and provide technical support for Celonis On-Premise and Cloud-based Executi...
Job Title: - Customer Success Engineer- NOC. Handling ILD customer complaint issues such as ASR, ACD, Call failure, calling card Call Failure, FAS, no RBT, mute call, NLD/ILD roaming call failure, CLI issue, one-way audio etc. Bankai is based in Ahmedabad, India, and has vast resources in R&D, marke...
Technical Deployment & Customer Success Engineer – SaaS ProductAbout Us:GatewAI is a fast-growing service aggregator for GCCs, helping global organizations set up and scale in India. Description:We are seeking a passionate Technical Deployment & Customer Success Engineer to join our growing team. ...
Role : Engineering Manager</b><br/><br/><b>Location : Remote, India</b><br/><br/><b>You will : </b><br/></p><ul><li>Strong expertise in planning and developing hands-on <b><i>c<b>ustomer-facing work to d...
DESCRIPTION:Customer Experience and Business Trends (CXBT) is looking for a scale-focused and customer-obsessed System Development Engineer. Customer Experience and Business Trends is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer exp...
The ideal candidate will have a strong background in mechanical or electrical engineering, excellent problem-solving skills, and exceptional customer service abilities. Provide technical assistance to customers, distributors, and field service technicians via phone, email, or on-site visits. Conduct...
As part of PWs PS organization, this role would interface with PWs service provider customers, as well as PW Technical Support, Systems Engineering, and Development Engineering teams. The Parallel Wireless Professional Services (PS) organization is looking for a Customer Support Engineer to perform ...
We work on initiatives to reduce cost to serve for customers while improving the customer experience. We work on initiatives to reduce cost to serve for customers while improving the customer experience. You will work with engineers for software across a variety of ntier architectures and cuttingedg...
Responsible to initiate suaitable containment measures at customer end or at warehouse for customer complaints Responsible for coordinating with internal stake holders in addressing customer complaints which are related to manufacturing process and communicate the actions to customer. Responsib...
Areas of responsibility:Deliver on well-defined customer projects and/or engagements, focusing on learning about customer needs and challenges in the customer journey and using that knowledge to identify adoption gaps and challenges to enable FTA to continuously refine scenario prioritization and cu...
Throughout this customer journey, we are responsible for maintaining an accurate representation of our dynamic supply chain, determining how different products will fit into boxes, predicting how these boxes will flow through warehouses and trucks, and ultimately surfacing the information our custom...
Ensure customer is satisfied with the performance of our instrument and the intended application is productive for customer. Maintain and update all vital records related to the customers for whom he is the primary engineer. Develop a great outcome for everyone relation with customer and project The...
As a Customer Engineer, you will partner with technical Sales teams as an enterprise hybrid cloud subject matter expert to differentiate Google Cloud to our customers. Customer Engineer II, Application Modernization, Google Cloud. Experience with cloud engineering, on-premise engineering, virtualiza...
Proven track record of maintaining high customer satisfaction and Customer Support revenue growth. The incumbent will provide service support to XRD XRF Cross Belt Analyzers which will cover following customer support activity :-. Maintain high uptime as per commitments to customers in their Contrac...
You will require collaboration with Product Management, Engineering, Storage Business Specialists, Google Cloud, NetApp, partner business, and GTM teams to deliver business goals, develop business acceleration and customer adoption tools and promote growth through direct, attached, and cross-promoti...
Job ID: Customer Care EngineerLocation: Switchboard Factory, KalwaDepartment: SI EA QM&GCC AIS&SD THAClassification: Non-Senior ManagementGrip Position Level: As per Experience LevelType of employment: Permanent/Full-timeJob Role:As a Service Engineer, it is your responsibility to handle customer co...
Staff Network Engineer, Customer Services. The Customer Services Edge team is responsible for the network that connects Googles cloud customers directly to the Cloud Networking and other Google Cloud Platform (GCP) offerings. We're proud to be our engineers' engineers and love voiding warranties by ...
Customer Success Engineer (SFDC Development). Our innovative cloud-based platform accelerates clinical research operations, offering comprehensive solutions to mid-market and enterprise customers globally. We are expanding our global customer support center in India to provide 24/7 support to our cl...