Customer Support Engineer average salary in India, 2024

Position Title: Customer Experience Engineer. Providing technical support to customers. Customer issue resolution through ITSM, Ticket system. Ensure Customer SLA are adhered. ...

A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality...

The role involves providing 24/7 support customer support across phone, chat and webcase for a global client. Customer Service Orientation – Should have a good understanding of customer service. Prior work experience - Any prior work experience in an international customer service environment handli...

Simulation Support Engineer, Metris Customer Care. Professional that assists on technical support on a global level for internal and external customers of the IDEAS and ExtendSim simulation software, offering technical solutions and improving the user experience for customers. Provide technical supp...

Simulation Support Engineer, Metris Customer CareBusiness Unit:. Professional that assists on technical support on a global level for internal and external customers of the IDEAS and ExtendSim simulation software, offering technical solutions and improving the user experience for customers. Metris C...

In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth operations and excellent service. SDK -...

Position Title: Customer Experience EngineerExperience: 2- 4 YearsLocation: Ahmedabad (WFO). Role & Responsibility:• Providing technical support to customers. Customer issue resolution through ITSM, Ticket system. Ensure Customer SLA are adhered. ...

The role involves providing 24/7 support customer support across phone, chat and webcase for a global client. Customer Service Orientation – Should have a good understanding of customer service. Prior work experience - Any prior work experience in an international customer service environment handli...

Position Title: Customer Experience Engineer. Providing technical support to customers. Customer issue resolution through ITSM, Ticket system. Ensure Customer SLA are adhered. ...

In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth operations and excellent service. SDK -...

SHIFT - Rotational (24/7), NO FIXED OFF (any 5 days in a week)Mode of work - Work from office for all 5 daysSummary:The role involves providing 24/7 support customer support across phone, chat and webcase for a global client. Customer Service Orientation – Should have a good understanding of custome...

Position Title: Customer Experience EngineerExperience: 2- 4 YearsLocation: Ahmedabad (WFO)Role & Responsibility:• Providing technical support to customers. Customer issue resolution through ITSM, Ticket system. Ensure Customer SLA are adhered. Ensure customer Satisfaction is achieved through define...

In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth operations and excellent service. SDK -...

The role involves providing 24/7 support customer support across phone, chat and webcase for a global client. Customer Service Orientation – Should have a good understanding of customer service. Prior work experience - Any prior work experience in an international customer service environment handli...

In this customer-facing role, you will support Cisco’s Silicon One™ SDK and work closely with internal development teams and customers. As part of the Customer Support team, you’ll interface with customers to solve complex SDK-related problems, ensuring smooth operations and excellent service. SDK -...

Provide Level 1 Technical support (Voice Support) to customers through various channels such as phone, email, chat. Work towards resolving technical issues by providing step-by-step instructions, guiding customers through solutions, or escalating complex issues to higher-level support teams. Collect...

You will display initiative and motivation and deliver an exceptional customer experience while meeting internal and external expectations and deadlines. ...

The Field Service Engineer for Cytiva is part of the India Equipment services organization located in Ahmedabad and will be a Remote customer facing role. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new med...

You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. We are looking for professionals who want to work for a support team. If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills and will not rest un...

Customer Support Engineer is one who is responsible for handle equipments AMC, Repairing & Calibration services. ...

Position Title: Customer Experience EngineerExperience: 2- 4 YearsLocation: Ahmedabad (WFO)Role & Responsibility:• Providing technical support to customers. Customer issue resolution through ITSM, Ticket system. Ensure Customer SLA are adhered. Ensure customer Satisfaction is achieved through define...

As a Support Engineer, you will be expected to bring new and fresh ideas to the company and help our field staff by bringing immediate relief to their day to day applications related support needs. As a part of 24/7 support team you will be responsible for application availability, support, maintena...

Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and in...

As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio. Product/Customer support for global clients. Manage the flow of customer’s incidents via telephone...

Proven track record of maintaining high customer satisfaction and Customer Support revenue growth. The incumbent will provide service support to XRD XRF Cross Belt Analyzers which will cover following customer support activity :-. Maintain high uptime as per commitments to customers in their Contrac...