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Assistant Manager Commercial
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionFollow specific, detailed instructions to answer product related questions and trace lost shipments With direction, interpret and clarify customer orders for the shipping department Take orders over the phone when necessary and may handle web based ordering Follow accepted guidelines to handle customer credits and return goods for credit Solve routine problems of limited scope and complexity, following established policies and procedures Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff
Skills Required
Problem Solving, Order Management, Customer Service
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Commercial Manager • Gurgaon / Gurugram
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