Team Lead - BPO
ConfidentialChennai3 days ago
Job descriptionPositive attitude to support company policies and must be able to maintain a high-morale environment. Must be able to adapt to change in the workplace and demonstrate flexibility with new ideas and different environments. Must be able to train others. Must be energetic (ability to work at a sustained pace and produce quality work). Must display honesty / integrity. Must be able to work under pressure (ability to complete assigned tasks under stressful situations). Ability to read and follow work instructions, procedures and policies. Education : Must be graduate / Post Graduate Qualified from any stream is preferable Experience : Minimum 1 years' experience of handling team as Team Leader (Direct reporting) Average experience of team handling is minimum 20 associates (should be in direct reporting) Experience of handling projects from Call Centre segment Good enough in customer communication and management Contact Centre, inbound, outbound, retention, Customer Service Experience is a must Aware about term SLA Supervisory Responsibilities : This job will focus upon the direction of work activities and will be responsible for direct supervisory duties affecting hourly associates. Computer Skills : Ability to operate computerized equipment is required. Must have basic skills to operate in Excel, Word, Visio and PowerPoint. In addition, must
Job Description – Team Leader – Operations (CXM)
- Must have strong analytical skills (ability to use thinking and reasoning to solve a problem). Must have solid problem solving skills using a variety of
statistical and root cause tools.
Skills Required
Customer Service, Sla, Computer Skils, Root Cause Analysis, Bpo Operations, Call Centre
Create a job alert for this search
Team Lead • Chennai
Related jobs
- Promoted
CX Lead
Pravi HR AdvisoryChennai Description : - Hiring CX Lead (10+ Years of Experience) - Location ...Show moreLast updated: 20 days ago
- Promoted
Team Lead
Zensar TechnologiesChennai, IN ZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECT.Dear Aspirant, Greetings from Zensar!!.We are a technology consulting and services company with over 11,500 associates in 33 globa...Show moreLast updated: 9 days ago
- Promoted
Java Team Lead
DexianChennai, Tamil Nadu, India Overall 8+ years of work experience in Sr.Spring, Spring Security, Spring Boot (5+ years of experience).Web Services and SDLC phases (5+ years of experience).
JSF, Hibernate, Maven, Log4j (4+ years ...Show moreLast updated: 9 days ago
- Promoted
CES - Senior Analyst / Team Lead / Assistant Manager - Marketing Compliance
CES LtdChennai, India We're currently looking for an Analyst / Team Lead / AM - Marketing Compliance and I think you could be a good fit.We are looking for 6+ years of experience in Marketing Compliance, I'd like...Show moreLast updated: 12 days ago
- Promoted
Team Lead
ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITEDChennai, IN Willing to work in night shift.Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
Track team perfoJob Descrip...Show moreLast updated: 3 days ago
- Promoted
Business Development Team Lead
Soft Suave TechnologiesChennai, Tamil Nadu, India If you have a proven track record of selling.Drive new business and convert high-value opportunities across domestic and international markets through strategic outreach (inbound and outbound calls...Show moreLast updated: 30+ days ago
- Promoted
Lead – People Operations
ChargebeeChennai, Tamil Nadu, India Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 9 days ago
- Promoted
Support Team Lead
MovateChennai, Tamil Nadu, India Looking for 10-13 years of L1 Support experience.Technically skilled in IIS, monitoring, and alerting tools Datadog ,.Power automates(power script) , AWS / Azure, ticketing tools like ServiceNow or a...Show moreLast updated: 22 days ago
- Promoted
Team Lead - Business Development - IT
Soft Suave Technologies Private LimitedChennai, India We are seeking a seasoned Business Development Leader to drive strategic growth.If you have a proven track record of selling custom software solutions, web & mobile application services, and st...Show moreLast updated: 30+ days ago
- Promoted
Team Lead - Business Development
Soft Suave Technologies Private LimitedChennai, India Team Lead - Business Development - Willing to familiarise yourself with the company's vision and mission, seeking to accomplish set goals and o...Show moreLast updated: 30+ days ago
- Promoted
Team Lead - AWS / Azure / GCP
Soft Suave Technologies Private LimitedChennai Job Description : - Lead the development and implementation of secure, scalable, and cost-effective cloud architectures, especially on AWS,...Show moreLast updated: 30+ days ago
- Promoted
Oracle Team Lead
Tata Consultancy ServicesChennai, Tamil Nadu, India Experience : 7-12 years experience.Apply only if you are available on Saturday(15th Nov) for face to face interview.Expert Troubleshooting & Resolution : Act as the final escalation point (L3 / L4) for...Show moreLast updated: 6 days ago
- Promoted
Team Leader - Wealth - B2C
WorkassistChennai, India Description : Role : Team Leader | Wealth (B2C) Job Summary We are seeking an experienced and highly moti...Show moreLast updated: 12 days ago
- Promoted
Team Lead
Valkyrie People ConsultingChennai, IN Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring.
We specialize in executive search, recruitment process ou...Show moreLast updated: 30+ days ago
- Promoted
Team Lead
Consolidated AnalyticsChennai, Tamil Nadu, India Walk in drive @ Chennai on 8 Nov 2025).Team Leader — Due Diligence / Underwriting (U S Residential Mortgage).The Team Leader will oversee a team of Due Diligence Underwriters / Review Specialists, ...Show moreLast updated: 30+ days ago
- Promoted
Backend Technical Team Lead - AEM
XeragoChennai Description : We are looking for a seasoned AEM Backend Technical Team Lead with 6+ years of experience in CMS developme...Show moreLast updated: 30+ days ago
- Promoted
Team Lead - Operations ( Contact Centre / BPO / Call centre)
MovateChennai, Tamil Nadu, India Hiring for Team Lead - Operations ( Contact Centre / BPO / Call centre).Interested candidates inbox your resumes to Deebathra.
Educate / Remind & Review their respective team / individuals on their KRA go...Show moreLast updated: 30+ days ago
- Promoted
CohnReznick - Assistant Manager / Team Lead - Audit - CHAMP Practice
CohnreznickChennai, India Assistant Manager - Audit - CHAMP About the job : Job Title : Audit < / ...Show moreLast updated: 21 days ago