SaaSMonk - Manager - Customer Success & Delivery

SalesMonk.ai - Program Manager (Client Success and Delivery)

Location : Gurgaon, India (in-office)

Focus : US-facing B2B clients

About SalesMonk.ai

SalesMonk.ai is reimagining how companies generate revenue, building the most comprehensive AI Agentic GTM platform, designed to act as a revenue co-pilot for account executives and marketing leaders. Instead of relying on large SDR teams, our AI-driven workflows help companies turn events, outbound, inbound and account growth into a predictable pipeline at a fraction of the cost.

We are led by a seasoned founder Tanuj - who previously exited his SaaS startup to Flipkart. Our co-founders are serial entrepreneurs with deep experience in SaaS, services and growth. The team is Tier-1 folks, ex-founders, ex-Amazon, and young, high-energy problem-solvers.

The Role :

• We are looking for a Program Manager to own delivery and client outcomes for our US-based customers.
• You will be the single point of accountability for onboarding, delivery, communication, risk management and retention.
• This is a hands-on management role with direct client-facing responsibility and strong program management rigour. ( the SPOC between the company, the client and the our service partner)

What You'll Do :

What We're Looking For :

Why Join Us :

Work directly with seasoned founders and ex-founders who have built and scaled successful startups

Exposure to cutting-edge AI and agentic automation in GTM. You'll help define how revenue growth is done in the future.

Be part of a Tier-1 team

Opportunity to grow fast as we scale ARR and expand globally

(ref : iimjobs.com)