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Senior Associate, US HR Shared Services

Senior Associate, US HR Shared Services

ConfidentialGurgaon / Gurugram
30+ days ago
Job description

Job Title : Senior Associate – HR Shared Services

Department : Human Resources

Location : Gurgaon

Shift : Early EST US shift (Hybrid work arrangement)

Company Overview :

Cvent is a global leader in meetings, events, and hospitality technology, with over 4,700 employees and nearly 21,000 customers in more than 100 countries. Our clients include 80% of the Fortune 100 companies. Since 1999, Cvent has delivered cutting-edge event marketing and management solutions while supporting hotels and venues with software tools to grow their group and corporate travel business.

At the heart of Cvent is our people and a culture rooted in intrapreneurship —encouraging team members to think and act like entrepreneurs. We foster a collaborative environment that values diverse perspectives , celebrates individuality, and builds strong, shared connections.

Role Overview :

As a Senior Associate - HR Shared Services , you will be a key part of our HR operations, managing core processes across the employee lifecycle. You'll ensure a smooth experience for employees and internal stakeholders by handling data accuracy, policy adherence, and process improvement.

Key Responsibilities :

HR Process Management

  • Execute HR processes across the employee lifecycle : onboarding, promotions, transfers, and terminations.
  • Maintain accurate employee records in the HRIS system.
  • Assist with payroll, compensation and benefits administration, and compliance tracking.
  • Support internal and external audits and reporting requirements.

Onboarding & Offboarding

  • Coordinate onboarding for new hires including documentation and systems access.
  • Ensure smooth integration of new employees into the company culture.
  • Manage offboarding processes including exit interviews, return of assets, final settlements, and benefits processing.

    • Employee Relations & HR Support

  • Act as a point of contact for HR-related queries and issue resolution.
  • Collaborate with HR colleagues to maintain a positive work environment and support employee engagement.
  • Contribute to initiatives around employee satisfaction, retention, and performance.

    • Policy & Compliance

  • Ensure HR processes comply with legal standards and internal policies.
  • Stay current with labor laws, industry trends, and best practices to maintain compliance and improve operations.

    • Process Improvement & Collaboration

  • Identify opportunities to enhance operational efficiency and implement HR best practices.
  • Assist in deploying HR technology solutions.
  • Collaborate with Finance, IT, Legal, and other departments for seamless HR operations.
  • Support broader HR initiatives such as performance reviews, development programs, and training.

    • Qualifications :

  • Education : Bachelor's degree in Human Resources, Business Administration, or related field.
  • Experience : 5–10 years in HR operations or administration.
  • Technical Skills : Proficiency with HRIS platforms and Microsoft Office Suite.
  • Soft Skills :
  • Strong communication and interpersonal abilities
  • High attention to detail and organizational skills
  • Discretion in handling confidential information
  • Analytical mindset and proactive problem-solving

    • Working Conditions :

  • Full-time role with hybrid work flexibility, based on company policy.
  • Early EST U.S. shift support required.

    • Skills Required

    Hospitality, Payroll, Hris, Employee Engagement, Process Improvement

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