Key Account Manager

About the Company eSec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems CCTV, access control solutions, intrusion detection systems, AI / ML solutions and other advanced security solutions under the ICT digitization framework. eSec has successfully executed many projects nationwide, including Safe / Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, and educational institutions and many more. About the Role Designation : National Key Account Manager (ELV Industry Focused) Job Location : Ahmedabad Responsibilities Performing the role of Key Account Manager with a Minimum of 5 years of experience in an electronic security system / ELV field. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Understanding the client’s requirements and assisting Pre-Sales team in designing the solutions. Creating overall proposal document including technical and commercial elements. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Create frequent reviews and reports with sales and financial data. Helping the Receivables team realize final dues from each project. Qualifications Minimum Qualification- BE / M.Sc. (EC) / (IT) / MBA with Minimum 5 years of experience in electronic security system field. MBA from reputed institutes would be preferred. Required Skills Must have knowledge and sales experience in electronic security systems i.E. CCTV / Surveillance Systems, Access Control Systems, PIDS etc.