Key Account Manager - Retail Business

Key Accounts Manager Act as the primary point of contact for assigned international retail accounts.

• Manage the complete order lifecycle from confirmation to on-time delivery.
• Coordinate with production, supply chain, QA, and logistics to ensure flawless execution.
• Provide regular updates to clients and resolve issues proactively.
• Ensure compliance with international standards (quality, audits, packaging, and documentation).
• Identify and pursue opportunities to expand business with existing and new accounts.
• Monitor sales performance, competitor activity, and market trends to support Skills & Competencies :
• Proven experience in managing key international retail accounts.
• Strong relationship management, negotiation, and communication skills.
• Knowledge of cookware manufacturing processes and global compliance standards.
• Expertise in export merchandising, order execution, and supply chain coordination.
• Proficiency in MS Excel, PowerPoint, ERP / SAP.
• Self-driven, detail-oriented, and capable of thriving in a fast-paced international Graduate / Postgraduate in Business, Marketing, International Trade, or related field.
• 10 to 12 years of relevant experience in key account management / export business (preferably cookware, kitchenware, or home category).
• Prior experience in handling large-format international retailers is mandatory.

(ref : iimjobs.com)